Evana Dengokl
Raeford,NC
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
5
5
years of professional experience
Work History
Office Manager
Rock Island Kayak Expedition
04.2019 - 12.2023
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Facilitated smooth communication between staff, customers and management and addressing concerns promptly to maintain harmonious work relationships.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
Education
Associate of Arts - STEM Disciplines
Palau Community College
Koror, Republic Of Palau07.2018
Skills
- Operations Management
- Customer Service
- Contract Administration
- Administrative Support
- Data Entry
- Staff Management
- Billing
- Office Management
- Compliance Monitoring
- Organizational Skills
- Customer Relations
- Payroll Processing
- Scheduling Coordination
- Problem Solving
- Team Leadership
- Reservations
Timeline
Office Manager
Rock Island Kayak Expedition
04.2019 - 12.2023
Associate of Arts - STEM Disciplines
Palau Community College
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