Evan C. Schmidt
Winchester,VA
Summary
Skilled Correctional Officer with proven abilities in crisis intervention, conflict resolution, and emergency response. Committed to maintaining safety and security within the facility while building strong relationships with staff and inmates.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Correctional Officer
Northwestern Regional Adult Detention Center.
Winchester, VA
11.2017 - Current
- Monitored inmate behavior to ensure safety and security within facility.
- Conducted regular inspections of premises for contraband and safety compliance.
- Responded promptly to emergencies, applying crisis intervention techniques effectively.
- Collaborated with law enforcement and support staff to maintain order in facility.
- Taken outside call in regards to information regarding family members who were arrest.
- Demonstrated weapon retention skills and efficiency with a firearm during firearms training.
- Demonstrated Physical skills and attributes during Defensive Tactics.
- Skilled in report writing for all incidents that happened on my watch.
- Conducted routine and emergency head counts.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Interviewed inmates to obtain information and assess needs.
- Maintain Safety and Security at all times in all areas of the Facility.
- Maintained detailed records of inmate behavior and activity, contributing to facility security.
- C.I.T Certified. (Crisis Intervention Training).
- Investigated and responded to incidents of inmate misconduct.
- Responded to inquiries from inmates and other members of public.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Supervised inmates during meals, recreation and other activities.
Customer Service Representative
Walmart
201 Maranto Manor Dr, Winchester VA.
10.2014 - 10.2017
- Resolved customer inquiries through effective communication and product knowledge.
- Processed transactions accurately using point-of-sale systems to enhance customer satisfaction.
- Assisted in training new staff on customer service protocols and operational procedures.
- Maintained store appearance by organizing merchandise displays and ensuring cleanliness.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Negotiated solutions with dissatisfied customers, turning potential negative reviews into positive testimonials.
Dishwasher/Food Preparation Worker
Main Street Mill
500 E Main St, Front Royal VA.
06.2011 - 10.2014
- Operated dishwashing equipment to ensure cleanliness and sanitation of kitchenware.
- Maintained organized workstations for efficient workflow and safety compliance.
- Collaborated with kitchen staff to streamline dish retrieval and cleaning processes.
- Trained new team members on proper dishwashing techniques and safety protocols.
- Prepped raw meat in a safe manor.
- Cleaned the food preparation for later use.
- Carry clean glasses and mugs to the upstairs bar.
- Cleaned the bathrooms and dining room.
- Implemented time-saving methods that improved overall efficiency in dishwashing duties.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
Education
Associate's Degree/ General Studies. -
Laurel Ridge Community College
Middletown VA2014
High School Diploma -
Warren County High School.
Front Royal, VA06-2011
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Firearms efficiency
- Blue Belt in Brazilian Jiu Jitsu
- 'Crisis Intervention Training' Certified
- Mental health awareness
- Inmate supervision
- Inmate monitoring
- Work Release
- Trained in defensive tactics
- Stress tolerance
Accomplishments
- Promoted to Level II Corrections Officer after 2.5 years of employment.
- C.I.T Certified.
Certification
Jail Officer Certification.
Crisis Intervention Training.
Languages
English
Interests
- Gym Workouts
- Hiking
- Hunting
- Fishing
- Brazilian Jiu Jitsu
- Walking Dogs
- Passionate about balancing physical health with mental and emotional wellness
Timeline
Correctional Officer
Northwestern Regional Adult Detention Center.
11.2017 - Current
Customer Service Representative
Walmart
10.2014 - 10.2017
Dishwasher/Food Preparation Worker
Main Street Mill
06.2011 - 10.2014
Associate's Degree/ General Studies. -
Laurel Ridge Community College
High School Diploma -
Warren County High School.