Evander Porter
Amelia,OH
Summary
Dynamic and dependable Front End Courtesy Clerk at Kroger, recognized for enhancing customer satisfaction through efficient service and effective complaint handling. Leveraged strong work ethic and patience to reduce wait times and ensure a clean, organized shopping environment, consistently exceeding customer expectations and fostering a positive shopping experience.
Overview
2
2
years of professional experience
Work History
Front End Courtesy Clerk
Kroger
Goshen, OH
07.2024 - 05.2026
- Assisted customers in locating products and answering inquiries efficiently.
- Maintained cleanliness and organization of front-end areas to enhance shopping experience.
- Processed customer transactions using point-of-sale systems accurately and promptly.
- Collaborated with team members to replenish stock and ensure product availability.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Aided cashiers in efficiently processing transactions, unloading shopping carts, and bagging items according to customer preferences.
- Restocked and organized merchandise in front lanes.
- Returned unwanted items to correct store locations and restocked shelves.
- Enhanced customer satisfaction by efficiently bagging groceries and offering assistance with loading items into vehicles.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Reduced wait times for customers through quick and accurate scanning of items at the checkout line.
Education
High School Diploma -
Goshen Highschool
Goshen, OH05.2026
Skills
- Patience and empathy
- Workplace safety
- Cleanliness and hygiene
- Stocking shelves
- Merchandising
- Complaint handling
- Positive attitude
- Strong work ethic
- Customer service
- Efficient and courtesy
- Outgoing and friendly
- Dependable and reliable
Timeline
Front End Courtesy Clerk
Kroger
07.2024 - 05.2026
High School Diploma -
Goshen Highschool