Eva Anninos

• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Carefully interviewed, selected, trained and supervised staff.
• Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Reconciled cash and credit card transactions to maintain accurate records.
• Led and directed team members on effective methods, operations and procedures.
• Correctly calculated inventory and ordered appropriate supplies.
• Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
• Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
• Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
• Created fun team building activities to engage staff in up-selling to meet revenue targets.
• Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
• Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
• Designed beverage menus and introduced new cocktails to the menu based on market research that became popular choices amongst customers.

• Enhanced school performance by implementing strategic plans and collaborating with fellow administrators.
• Increased teacher effectiveness through comprehensive coaching, professional development opportunities, and mentorship programs.
• Streamlined school operations by evaluating processes and procedures, identifying inefficiencies, and recommending improvements.
• Fostered a positive learning environment by promoting open communication among staff, students, and parents.
• Cultivated partnerships with community organizations to provide additional resources and support for students in need.
• Addressed discipline issues promptly while maintaining fairness; sustaining positive relationships among faculty members.
• Mentored new teachers during their induction period resulting in higher retention rates of quality educators.

• Responsible for the design of the camp curriculum and academic calendar

• Managed overall program and structure

• Designed promotional material and maintained the camp's social media

presence

• Planned and administered day-to-day events and activities

• Responsible for the design and instruction of the camp's Greek Immersion and Arts & Crafts

programs

• Responsible for the overseeing campers and volunteers

• Monitored expenses

• Communicated with parents and guardians throughout the camp's duration

• Supervised daily check-in and check-out of all campers

• Lead Teacher for Pre-K and Grade 1
• Successfully and continuously improving student ability to understand and communicate in the Greek language
• Planned and implemented different daily activities to enhance overall development and growth of every student.
• Ensuring and maintaining a safe and positive learning environment
• Chose optimum curriculum for each class and devised creative daily lesson plans to meet requirements and needs of different learners.

• Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
• Answered customer questions about hours, seating and menu information.
• Assigned patrons to tables suitable for needs and restaurant section rotation.
• Supported servers, food runners and bussers with keeping dining area ready for every guest.

• Guiding instruction

• Oversaw classroom daily activities

• Prepared and organized developmentally appropriate activities, such as

dramatic play and sensory

• Lesson planning

• Monitored children, planning and supervising class projects

• Served meals and snacks in accordance with nutritional guidelines, assisting children in sanitary meal cleanup methods

• Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
• Sanitized toys and play equipment each day to maintain safety and cleanliness.

• Attended to customer needs with eagerness and enthusiasm
• Received and processed orders through POS system
• Ensured high customer satisfaction
• Informed customers about menu items and specials
• Food running and bussing as needed
• Mixing of spirits and other beverages

• Provided the highest level of customer service to all guests
• Responsible for maintaining a high level of product and artist knowledge for all vendors and partners
• Assisted in maintaining inventory control protocols and performing inventory related assignments as provided by management
• Actively engaged in communicating thoughts on best practices, efficiencies, and areas of improvement through the proper management channels
• Contributed to the supportive and inclusive work environment through energetic positive communication to fellow team members

• Direct sales in behalf of different clients (Xfinity, Hello Fresh)
• Marketing
• Leading sales events
• Training newly acquired personnel on sales and event management
• Data entry & gathering
• Customer Service
• Interviewing

• Cultivated warm relationships with regular customers.
• Worked with POS system to place orders, manage bills and handle complimentary items.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Bussed and reset tables to keep dining room and work areas clean.
• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

• Kept bar presentable and well-stocked to meet customer needs.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Assisted servers with specialty drinks orders by preparing on-demand items without delay.

• Greeted guests walking in the door and ascertained guests needs
• Provided an elevated guest experience to generate a loyal clientele
• Organized reservations and walk-in parties to ensure guest satisfaction
• Maintained constant communication between management and all other employees to provide smooth operations in an extreme high-volume environment
• Delivered a highly professional, courteous, and genuine personality and attitude toward guests and co-workers to increase an enjoyable atmosphere

• Greeted visitors in a professional manner
• Provided visitors with information and direct them accordingly
• Answered phone calls and directed callers to the appropriate party
• Processed, sorted, and routed incoming and outgoing mail
• Monitored and managed inventory of office supplies; order and distribute office supplies as necessary
• Coordinated and scheduled appointments and meetings
• Performed other administrative support tasks, including updating and sorting files, drafting and proofreading correspondence, and conducting research