Evangelia Pissanos
New Port Richey,FL
Summary
Driven and resourceful administrative professional with 5 years of experience assisting with the work of high-achieving executives and management. Track record supporting professional needs, with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
6
6
years of professional experience
Work History
Executive Assistant
Florida's Elite Property Management Group
01.2020 - Current
- Handled confidential and sensitive information with discretion and tact.
- Organized and coordinated conferences and monthly meetings.
- Updated spreadsheets and databases to track, analyze, and report on performance.
- Improved office efficiency by implementing new filing systems and document management processes.
- Assisted in the development of company policies and procedures, contributing to a more organized work environment.
- Enhanced company profitability by identifying inefficiencies and recommending cost-saving measures in daily operations.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Collaborated with cross-functional teams to optimize operational procedures and improve overall efficiency.
- Developed strong relationships with vendors leading to improved contract terms, resulting in cost savings for the company.
- Conducted thorough variance analyses for budget-to-actual comparisons, identifying areas of improvement in financial planning.
- Worked with senior management to initiate new projects and assist in various processes.
- Created and managed office systems to efficiently deal with documentation.
- Streamlined procedural processes by identifying areas for improvement and implementing necessary changes.
- Developed training materials and conducted training sessions to enhance team knowledge and skills in procedure coordination.
Office Manager's Assistant
The Maintenance Pros
04.2018 - 01.2020
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Maintained computer and physical filing systems.
- Managed office operations while scheduling appointments for maintenance work requested
- Coordinated special projects and managed schedules.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Interacted with vendors, contractors and professional services personnel to receive work orders, direct activities, and communicate instructions.
- Established administrative work procedures to track staff's daily tasks.
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
- Clarified customer issues and determined root cause of problems to resolve complaints.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
Data Analytics - Introduction & Basics For Excel
Coursera
08.2023
Project Management - Foundations & Initiation
Coursera
03.2022
Dental Assitant
Ultimate Medical Academy - Clearwater
11.2009
Skills
- Office Management
- Invoice Processing
- Project Management
- Advanced MS Office Suite
- Schedule Management
- Task Delegation
- Conflict Resolution
- Critical Thinking
- Software Knowledge
- Attention to Detail
- Multitasking Abilities
Timeline
Executive Assistant
Florida's Elite Property Management Group
01.2020 - Current
Office Manager's Assistant
The Maintenance Pros
04.2018 - 01.2020
Data Analytics - Introduction & Basics For Excel
Coursera
Project Management - Foundations & Initiation
Coursera
Dental Assitant
Ultimate Medical Academy - Clearwater
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