Evangelia Roditis
Seaford,USA
Summary
Dedicated individual with a strong work ethic and a passion for problem-solving. Whom is known for being resourceful, detail-oriented, and quick to lend a helping hand in any situation. Eager to support team goals and contribute to a positive work environment. Always ready to take on new challenges with a well solutions-focused mindset.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Northwell Health
Manhasset, NY
03.2024 - Current
- Oversee front desk operations, ensuring efficient patient check-in and appointment scheduling
- Maintain clear communication with patients and medical staff, effectively addressing inquiries and concerns
- Coordinate follow-up appointments and reminders, managing medication refill requests with precision
- Prepare reports and documentation to support healthcare providers in delivering quality patient care
Member Service Representative
MJHS
New York, NY
07.2023 - 01.2024
- Answered incoming calls regarding membership benefits and services
- Handled calls for new sign-ups, service cancellations and cross-selling opportunities
- Updated databases with new and modified customer data
- Consulted with customers regarding needs and addressed concerns
Clerk/Typist
Department of Social Services
Mineola, NY
09.2022 - 06.2023
- Facilitated communication between medical professionals and clients, ensuring timely processing of Medicaid documentation.
- Managed documentation tasks, including mailing notices, and faxing authorizations to client agencies.
- Provided administrative support by communicating service hours and needs to clients.
- Transcribed dialogue, conversation, and discussion with rigor and accuracy.
Education
Bachelor of Arts - Family Nutrition Education Science
Queens College
Flushing, NY06.2023
Skills
- Fluent in English
- Fluent in Greek
- Basic conversational skills in ASL
- Excellent written communication skills
- Excellent verbal communication skills
- Proficient in Microsoft Office Suite
- Experienced with electronic health records (EHR) systems
- Experienced with medical software
- Ability to assist and work with a team
- Ability to develop resolutions to conflicts
Certification
- Mandated Reporter Workshop
- Cardiopulmonary Resuscitation Certified
Leadership Experience
- Executive Board Member and Fundraising Chair, A Moment of Magic Foundation, The College of Mount Saint Vincent
- Executive Board Member and Event/Communications Chair, Hellenic Society, Adelphi University
- Alumnus member, Sigma Delta Tau, Sisterhood Chair, New Member Education Assistant, Community Service Chair, Recruitment Junior Assistant
Timeline
Administrative Assistant
Northwell Health
03.2024 - Current
Member Service Representative
MJHS
07.2023 - 01.2024
Clerk/Typist
Department of Social Services
09.2022 - 06.2023
Bachelor of Arts - Family Nutrition Education Science
Queens College
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