Evangelina Hocking
Hostess/ Server
Ewa Beach,Hawaii
Summary
Friendly, outgoing, and motivated HPU freshman with a flexible schedule. Considered hardworking, punctual and driven. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of post-secondary education
1
1
year of professional experience
Work History
Part-time Commercial Cleaner
ITS Clean Hawaii
Honolulu, HI
05.2021 - Current
- Handled equipment, chemicals and materials properly and with caution.
- Cleaned industrial job sites using maximum strength cleaning solutions and equipment.
- Moved around heavy equipment and furniture for storage or rearranging.
- Cleaned building floors by sweeping, mopping and scrubbing floors.
- Operated and maintained large carpet shampoo machines and industrial washing machines.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Organized and used industrial cleaning products following strict safety procedures.
Barista
Coffee Bean & Tea Leaf
Ewa Beach, Hawaii
05.2021 - 08.2021
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Maintained supply levels in counter and customer areas to meet typical demands.
- Constantly expanded personal knowledge of coffee styles and varieties.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Processed cash, debit, and credit transactions using a cash register; balanced the cash register, made change, recorded purchases, processed returns, and scanned items for sale.
Education
Maryknoll High School
Honolulu, HI 08.2018 - 01.2020
Keystone Online Academy
Online 01.2020 - 01.2021
GED -
Waipahu Community Scool
Waipahu, HI 04.2021 - 05.2021
Bachelor of Science - Psychology
Hawaii Pacific University
Honolulu, HI 08.2021 - Current
Skills
Customer Service
Organization and Time management
Good listening skills
Multitasking abilities
Friendly and outgoing
Exceptional customer service
Professional demeanor
Timeline
Bachelor of Science - Psychology
Hawaii Pacific University
08.2021 - Current
Part-time Commercial Cleaner
ITS Clean Hawaii
05.2021 - Current
Barista
Coffee Bean & Tea Leaf
05.2021 - 08.2021
GED -
Waipahu Community Scool
04.2021 - 05.2021
Keystone Online Academy
01.2020 - 01.2021
Maryknoll High School
08.2018 - 01.2020