Evangelina Morales
Gardena,CA
Summary
Compassionate Health Care Assistant with background in providing quality patient care, including assistance with daily living activities and medical support tasks. Highlight strengths in patient communication, health education, and maintaining a safe environment for patients. Demonstrated impact in previous roles through effective teamwork, uplifting patient morale, and streamlining office procedures for efficiency.
Overview
14
14
years of professional experience
Work History
Health Care Assistant
Providence St. Joseph home health
Anaheim , CA
2023.02 - Current
- Checked vital signs regularly including temperature, pulse rate, respiration rate, blood pressure.
- Utilized strong organizational skills while managing multiple tasks simultaneously.
- Provided assistance to patients with activities of daily living, such as bathing and dressing.
- Helped feed residents who are unable to feed themselves due to disability or illness.
- Participated in educational opportunities related to health care assistant duties.
- Maintained a clean work environment by following infection control policies and procedures.
Dispatcher
Liberty Ambulance
2018.06 - 2021.12
- Provided support and assistance to the Downey Fire Department
- Managed crisis calls and emergency services at a high call volume
- Performed coding and billing responsibilities
- Operated multiple computer applications on multiple screens
- Dispatched EMT and Medics to various locations across two counties to provide emergency services to patrons.
Dispatcher
Ambuserve
2015.11 - 2018.06
- Maintained professional customer service etiquette during high call volume
- Basic medical terminology
- Was able to assess and make appropriate judgment for patient care and medical service needed for transportation
- Versed in a variety of computer applications
- Basic computer skills
- Able to work well in stressful situations
- Verified insurance for billing and coding.
Medical Assistant
Clinica Medica Hispana Medical Corporation
2010.10 - 2015.11
- Prepared medical rooms for patients to be served
- Made appointments for patients over the phone and in person
- Sent appointment reminders electronically and telephonically
- Performed chart and medical information maintenance
- Aided physicians with patient care as requested
- Took patient vitals and chief complaints.
Education
Medical Assisting
Regional Occupation Program
Los Angeles, CA2010-01
Associate of Science - Vocational Nursing
Stanbridge College
Irvine, CASkills
- Clinical Documentation
- Organizational Skills
- Attention to Detail
- Calm and level-headed under duress
- Time management abilities
- HIPAA Compliance
- CPR Certification
- Electronic Charting
- Medical Terminology
- Vital signs monitoring
- Effective Communication
- Electronic Recordkeeping
Personal Information
Title: Medical Assistant/Dispatcher/Student
Timeline
Health Care Assistant
Providence St. Joseph home health
2023.02 - Current
Dispatcher
Liberty Ambulance
2018.06 - 2021.12
Dispatcher
Ambuserve
2015.11 - 2018.06
Medical Assistant
Clinica Medica Hispana Medical Corporation
2010.10 - 2015.11
Medical Assisting
Regional Occupation Program
Associate of Science - Vocational Nursing
Stanbridge College
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