EVANGELINA PELLERIN
Northern CA,CA
Summary
Revenue-driven professional with a successful track record in building strong customer relationships. Dedicated Sales Professional and Senior Account Manager consistently developing strong client relationships and becoming the trusted advisor for high-profile clients. Expertise in analyzing data to help clients expand into new markets, maximizing cross-selling and up-selling opportunities. Proficient in creating and implementing effective marketing campaigns and sales strategies that drive sales, raise brand awareness across all mediums, and increase revenue. Strong analytical skills to assess a company's critical needs and maximize their products and services. Providing continuous personalized support to ensure the highest level of client satisfaction is a priority. Genuinely invested in creating long-term partnerships with clients and identifying revenue growth opportunities as a key component of their success.
Overview
19
19
years of professional experience
Work History
Sr. Account Manager
TortExperts Mass Tort Litigation
04.2023 - Current
- Developed long-lasting client relationships by providing exceptional customer service and support.
- Analyzed data on client behavior patterns to inform future account management strategies, resulting in higher retention rates. Top AM in retention and increased revenue.
- Enhanced communication between departments for more effective problem-solving and collaboration.
- Sold new products and services and developed new accounts to maximize revenue potential.
- Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.
- Expanded market share by identifying new business opportunities and securing high-value accounts.
- Negotiated favorable contract terms with suppliers/vendors on behalf of clients while maintaining strong relationships with them at the same time.
New Home Community Manager
K Hovnanian Homes-Bellevue Ranch II
05.2020 - 04.2023
- Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
- Managed social media channels effectively for improved brand visibility and increased audience interaction.
- Established strategic partnerships with relevant organizations, expanding the reach of the community and generating new opportunities for collaboration.
- Fostered lasting relationships with both clients and community leaders to drive revenue
- Participate in the analysis of business needs and proffered solutions to meet those needs
- Notable Achievements
- Ranked top5 of Sales Associates out of over300 Agents in20/21
- Awarded member of the “Presidents Club” for2020/2021 (3 months into the fiscal year)
- Met and exceeded sales goals by50% with100% retention rate
- Recognized for Excellent Customer Satisfaction through client surveys
Sr.Account Manager
Martindale-Nolo/Legal Marketing
03.2015 - 05.2020
- Specialized in post sale support to developed accounts while reducing cancellations and increasing ROI
- Trusted advisor, skilled in understanding clients goals and providing solutions for client retention and growth
- Analyzed business practices and implemented procedures to increase ROI
- Provided training and one on one consultations to maximize client benefits of existing products while introducing new products to increase both client and company revenue
- Liaison for technical integration with3rd party management systems
- Notable Achievements
- Managed80 of the top tier accounts providing the highest level of support
- Maintained98 % churn rate
- Served as back up to VP of sales, for escalations and team leadership
- Prospected and analyzed data to identify opportunities for up-selling/cross-selling additional Martindale products and services
- Analyzed and interpreted data such as performance metrics and historic trends, resulting in monthly revenue growth of over30%
Sr Territory Manager
Loopnet Inc-Costar/ Online Marketing-Lead Gen.
02.2006 - 03.2015
- Utilized superior sales strategies to deliver product, new market breakthroughs, winbacks, and relationship management that resulted in significant organic growth
- Identified areas of improvements, developed sales plans and strategies to achieve sales goals
- Managed sales teams and maintained sales operations for the territory
- Advised clients on market trends and solutions for advertising while implementing new procedures for growth
- Notable Achievements
- Top Sales Producer ranked top5 for over7 years by providing online marketing solutions for clients nationwide
- Developed selling techniques and created training material for a Sales Team of over70 employees
- Recognized as key player in developing/applying sales techniques, and provided insight regarding the Real Estate industry
Education
Business Administration
Maric’s College
08.2004
Skills
- Business development
- Excellent negotiation skills
- Partnership development
- Revenue generation
- Strategic planning
- Sales tactics
- Account growth
- Contract negotiation
- Client acquisition
- Account management
- Customer relationships
- CRM systems
- Sales forecasting
Languages
Spanish
Professional Working
Timeline
Sr. Account Manager
TortExperts Mass Tort Litigation
04.2023 - Current
New Home Community Manager
K Hovnanian Homes-Bellevue Ranch II
05.2020 - 04.2023
Sr.Account Manager
Martindale-Nolo/Legal Marketing
03.2015 - 05.2020
Sr Territory Manager
Loopnet Inc-Costar/ Online Marketing-Lead Gen.
02.2006 - 03.2015
Business Administration
Maric’s College
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