Summary
Overview
Work History
Education
Skills
Additional Information - References
Languages
Timeline
Generic

Evangelina Quiroga

Odessa

Summary

Hard-working professional with 3.5 years of experience and a proven knowledge of customer service. Aiming to use my skills to successfully fill the role at your company and ready to learn more in order to achieve.

Professional with strong background in administrative support and legal documentation. Proven track record in managing court records, coordinating schedules, and facilitating communication within judicial environments. Adept at collaborating with teams to achieve impactful results and adaptable to evolving needs. Known for reliability, integrity, and keen attention to detail in handling sensitive information.

Overview

7
7
years of professional experience

Work History

Deputy Clerk

Ector County
05.2023 - Current
  • Maintained confidentiality by adhering to strict privacy guidelines when handling sensitive information.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Provided exceptional customer service to the public, answering inquiries and directing individuals to appropriate resources.
  • Completed complex court forms accurately, minimizing errors and potential delays in processing.
  • Reduced wait times at the counter by swiftly addressing walk-in requests from the public while maintaining a professional demeanor under pressure.
  • Enhanced court efficiency by maintaining accurate records and promptly processing legal documents.
  • Assisted in reducing case backlog by efficiently scheduling cases and ensuring proper courtroom preparation.

Team Member

Kent Kwik
01.2021 - 03.2022
  • Formed strong bonds with my coworkers and managers.
  • I'm in charge of display, packing, picking, and machine operation.
  • Was able to successfully communicate with all members of my team in order to navigate job responsibilities and complete daily tasks.
  • Resolving day-to-day issues, organizing meetings, training new team members, and implementing ideas for improvement helped me gain a better understanding of business structure.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Achieving the branch's daily/weekly goals.
  • Customers and coworkers alike complimented me on my positive attitude and efficient service.
  • Opened and closed locations and monitored shift changes to maintain successful operations strategies and maximize business success.
  • Maintained a professional demeanor by remaining calm when dealing with unhappy or angry customers.

Team Member

Walmart Supercenter
06.2020 - 01.2021
  • Formed strong bonds with my coworkers and managers.
  • Dismantled boxes and cartons and disposed of the trash in proper cardboard bins.
  • Worked well with other employees to ensure a smooth and efficient service.
  • Provide excellent customer service while displaying excellent hospitality.
  • Improved my problem-solving skills and adaptability during exposure to roles such as sales, cash, phones, and merchandising.
  • Help customers with their general problems.
  • Provide support and assistance to customers who have problems with the service.
  • Help customers sign up for store loyalty programs and explained the benefits in detail.

Part host manager

Altitude trampoline park
10.2018 - 06.2020
  • Boosted sales and inventory management by effectively controlling daily parts program activities.
  • Was in charge of overseeing employee performance, resolving issues, and increasing efficiency in order to meet productivity goals.
  • Created employee schedules to ensure consistent coverage and assigned work based on experience and strengths.
  • Improved merchandising and promotional strategies to increase customer engagement and sales.
  • Provided hands-on assistance to customers, assessing their needs and keeping up to date on their preferences.

Education

High School -

Socorro High School
El Paso, TX
01.2018

Some college - Sociology

Odessa College
Odessa, TX

Skills

  • Team Building and Motivation
  • Team management
  • Safety assurance
  • Recruiting and Hiring
  • Staff training
  • Organized
  • Money handling
  • Customer service
  • Cheerful and energetic
  • Adaptive team player
  • Cleaning skills
  • Microsoft Outlook
  • Microsoft Excel
  • Bilingual in Spanish
  • Document preparation
  • Telephone etiquette
  • Mail handling
  • Scanning and copying
  • Confidentiality
  • Customer communication

Additional Information - References

  • Raul Bocanegra, (432) 288-7349
  • Noah Guzman, (432) 978-5308
  • Devon Mcwright, (432) 305-9664

Languages

Spanish
Limited Working

Timeline

Deputy Clerk

Ector County
05.2023 - Current

Team Member

Kent Kwik
01.2021 - 03.2022

Team Member

Walmart Supercenter
06.2020 - 01.2021

Part host manager

Altitude trampoline park
10.2018 - 06.2020

Some college - Sociology

Odessa College

High School -

Socorro High School

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