Dynamic and results-driven professional with over 5 years of executive administrative and management experience, specializing in event coordination, team leadership, and process optimization. Proven track record in organizing and executing both small and large-scale events, including the NWA Juneteenth Freedom Festival, which attracted over 4,000 attendees. Skilled in leveraging technology platforms, streamlining operations, and driving organizational success through effective communication and innovative problem-solving.
Project Coordination
Team Collaboration
Operations Management
Overview
3
years of professional experience
Work History
Music Moves | Music Education Non-Profit
Fayetteville, AR
EXECUTIVE ADMINISTRATIVE & EVENT COORDINATOR
11.2022 - 07.2024
Job overview
Managed Daily Operations for the President and Director of Operations, overseeing 5 Google Calendars encompassing meetings, networking events, business conferences, travel, and personal obligations
Coordinated high-level board meetings, including speaker selection, agenda creation, minute transcription, and task delegation on behalf of the President
Orchestrated High-Stakes Quarterly Events, led the planning and execution of the NWA Juneteenth Freedom Festival, which attracted over 4,000 attendees
Managed logistics, coordinated a team of volunteers, and developed workflows to ensure timely event execution
Utilized event technology platforms for registration and engagement tracking, resulting in a 20% increase in sponsorship revenue compared to the previous year
Collaborated with Vice President to develop and implement a comprehensive Employee Handbook, facilitating the efficient onboarding of 4 new employees within a 6-month period
Streamlined communication and workflow processes, resulting in improved efficiency and productivity across the organization
Utilized advanced proficiency in Google Suite (Drive, Gmail, Calendar, Docs, Sheets) to optimize administrative operations and enhance team collaboration
Smoothman Music Productions | Regional Talent and Production Agency
Fayetteville, AR
EVENT OPERATIONS MANAGER
11.2022 - 07.2024
Job overview
Managed Daily Operations for the Founder, ensuring harmony across all departments to meet company goals
Balanced multiple personal and professional Google Calendars, coordinating weekly music gigs, city networking events, corporate functions, and personal obligations
Efficiently managed multiple contracts and forms, often exceeding 50 documents per day
Consistently Managed and Exceeded budget expectations, conducting comprehensive cost analysis breakdowns per event and aligning talent pay requirements with client budgets to optimize finances
Negotiated contracts on behalf of the company, artists, and clients
Orchestrated musician and production logistics for 85+ high-value weddings and 40+ corporate events in less than one year, including contracts, venue walk-throughs, event follow-ups, band leader meetings, production setup, sound checks, and payment schedules
Served as Key Liaison between band members, leaders, production teams, event planners, clients, and founder
Led team recruitment, mentoring, and supervision of staff and potential talents, fostering high performance, continuity, and professional development
Identified operational inefficiencies and implemented process improvements, enhancing productivity across the organization
Developed and implemented event workflows and schedules, utilizing project management tools to track progress and ensure timely execution
Established and Maintained strong relationships with industry contacts, clients, and talent, directly contributing to increased sales and a high rate of repeat customers
Collaborated with band leaders and operations team to refine contracts, policies, and HR processes
Windsor LLC | $1B Women's Apparel Company
Rogers, AR
STORE MANAGER
05.2022 - 11.2022
Job overview
Led and Mentored a team of 10 associates, driving exceptional store productivity across key metrics including sales, shrink management, payroll efficiency, and expense control
Fostered a positive work environment, resulting in an impressive 90% employee retention rate- more than double the company average
Consistently Exceeded sales targets for 6 consecutive months through effective coaching strategies
Surpassed FY2022 sales goals by $300K, achieving 33% above the company's highest target
Utilized daily KPI reporting to translate performance metrics into actionable strategies, enhancing team performance
Analyzed complex reports and communications to ensure payroll compliance and optimize operational execution, improving overall efficiency
Implemented innovative visual merchandising strategies, regularly updating store layouts and displays to maximize product visibility and drive sales growth
Developed and Executed targeted training programs focused on product knowledge, customer service, and upselling techniques, significantly boosting individual associate performance and overall store revenue
Canopy NWA | Refugee Resettlement Non-Profit
Fayetteville, AR
VOLUNTEER INTERN COORDINATOR
06.2021 - 09.2021
Job overview
Orchestrated a cross-functional team of volunteers to coordinate comprehensive services and resources for up to 20 new refugee families monthly, enhancing client support and integration
Revitalized client-facing communication and education materials, resulting in improved service delivery and increased client satisfaction for both new and existing refugee clients
Successfully Recruited, onboarded, and trained 14 volunteers, developing a structured program to ensure completion of all required training and documentation, increasing volunteer retention by 30%
Implemented an innovative donation collection and inventory management system, efficiently handling contributions from over 20 organizations and improving resource allocation by 25%
Coordinated the implementation of a data tracking system, boosting operational efficiency by 40% and generating valuable insights into donor behavior, leading to a 15% increase in donations
Education
University of Arkansas
B.A., International and Global Studies
University Overview
Minor: History
GPA: 3.8
Skills
Trello
Atlassian
Zoom, Skype, Teams
Project Coordination
Financial Acumen
Problem Solving
Communication
Team Leadership
Process Optimization
Onboarding
Detail-Oriented
Adaptability
Time Management
Strategic Thinking
Client Focused
Organizational Skills
Customer Service
Project Management
Technical Proficiency (Microsoft Office Suite, Google Suite, AI)
Adaptability and Flexibility
Team Collaboration
Commitment to Diversity and Inclusion
Event Planning
Projects
Candidate for Justice of the Peace, Benton County Arkansas, 2024 Emerge Arkansas Graduate, 2024 Juneteenth Freedom Festival, 2024 Juneteenth Freedom Festival, 2023
Typingspeed
56, 97
Languages
Spanish (Conversational)
Affiliations
Emerge Arkansas Graduate, 2024: Participation in a leadership development program focused on empowering women in Arkansas.
Candidate for Justice of the Peace, Benton County Arkansas, 2024: Engaging in local governance and community service.
Event Coordination: Leading and organizing community events such as the NWA Juneteenth Freedom Festival in 2023 and 2024.
Volunteer Work: Involvement with Canopy NWA, coordinating services for refugee families and enhancing community integration.
Consistently recognized on the Dean's List and President's List throughout undergraduate studies (2016-2021)