Evangeline GONZALEZ
Grand Prairie,TX
Summary
Ability to lead, train, develop and maintain an enthusiastic, productive staff. Strong analytical planning skills, combined with the ability to coordinate large teams to meet organizational goals. Self-motivated, productive and organized with a commitment to resident satisfaction.
Overview
12
12
years of professional experience
Work History
Director of Housekeeping
Presbyterian Village North
Dallas, Texas
10.2022 - Current
- Lead and supervise a team of 35 housekeeping and laundry staff across independent living, assisted living, skilled nursing, and guest suites.
- Manage daily operations, including room turnover, make-readies for new move-ins, laundry services, and cleanliness of public and resident areas.
- Coordinate with maintenance and admissions teams to ensure timely and high-quality room readiness for new residents.
- Engage regularly with residents to address concerns, gather feedback, and ensure a clean, comfortable, and safe living environment.
- Tackle day-to-day operational challenges, problem-solve on the fly, and adjust priorities to maintain service excellence.
- Create and oversee staffing schedules and task assignments to maintain efficient coverage and meet facility standards.
- Plan and execute support for events, special functions, and facility-wide activities.
- Manage department budget, monitor expenditures, and order supplies while maintaining cost control.
- Post and reconcile vendor invoices through YardiOne Spenddown system to ensure accurate budget tracking.
- Maintain compliance with health, safety, and infection control standards, particularly in skilled nursing and high-risk areas.
- Collaborate with other department heads to support a seamless and welcoming resident experience.
Director of Housekeeping
The Preston of the Parkcities
10.2019 - 10.2022
- Management of all departmental operations
- Ensuring resident satisfaction and luxury hospitality standards are meet
- Tracking and management of all expenses to ensure budget compliance
- Recruiting and screening for all hiring
- Systems to ensure resort level housekeeping services
- Regulatory compliance for HHSC and OSHA
Assistant Store Manager
Family Dollar
02.2017 - 09.2019
- All aspects of daily store operations and appearance
- Training new store associates on customer service
- Maintaining policies and scheduling
- Ensuring quality customer experience and satisfaction
Administrative Assistant
Texas Independent Billing
11.2013 - 01.2017
- Data entry and filing
- Workman's comp documentation
- Closing out personal injury and auto accident claims
- Accounts receivable and payable
- Departmental Spenddowns
- Vikus Applicant Tracking
- HHSC and OSHA Regulatory Compliance
Education
MEDICAL ASSISTANT -
PCI HEALTH TRAINING
01.2000
HIGHSCHOOL DEPLOMA -
SAM HOUSTON HIGH SCHOOL
01.1992
Skills
- Microsoft Word
- Excel
- Dayforce Time Systems
- Accounting
- Procurement
Timeline
Director of Housekeeping
Presbyterian Village North
10.2022 - Current
Director of Housekeeping
The Preston of the Parkcities
10.2019 - 10.2022
Assistant Store Manager
Family Dollar
02.2017 - 09.2019
Administrative Assistant
Texas Independent Billing
11.2013 - 01.2017
MEDICAL ASSISTANT -
PCI HEALTH TRAINING
HIGHSCHOOL DEPLOMA -
SAM HOUSTON HIGH SCHOOL
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