Evangeline Gutierrez
Manteca
Summary
I love pushing myself to do the most and pleasing everyone around me to have the best experiences & i am Dynamic and adaptable professional with extensive experience in customer service at Apple Bees. Proven ability to enhance guest satisfaction through effective communication and front-of-house organization. Skilled in multitasking and maintaining a clean environment, ensuring smooth operations during peak hours while supporting team collaboration and efficient service delivery. Offering friendly demeanor and strong interpersonal abilities, eager to learn and excel in hospitality environment. Brings ability to quickly grasp industry standards and best practices, delivering consistent and attentive service. Ready to use and develop communication and organizational skills in Desired Position role.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Host
Apple Bees
02.2025 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
- Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
Cashier/host
The Pho
09.2024 - 10.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
Calla High School
Manteca, CA05.2025
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Team player mentality
- Adaptable to change
- Professional appearance
- Customer engagement
- Takeout order processing
- Front of house organization
- Greeting guests
- Cleaning and sanitation
- Food running
- Table bussing
- Guest seating
- Safe food handling
- Restaurant operations
Certification
food handlers
beverage alcohol handlers
Languages
Spanish
Timeline
Host
Apple Bees
02.2025 - Current
Cashier/host
The Pho
09.2024 - 10.2024
Calla High School
Similar Profiles
Stephanie HardenStephanie Harden
Waitress at Apple BeesWaitress at Apple Bees
Americis SouzaAmericis Souza
Host & Food runner at Apple BeesHost & Food runner at Apple Bees
Erika Miron DominguezErika Miron Dominguez
Server at Apple BeesServer at Apple Bees
Audrey McKeeAudrey McKee
Soccer Coach at MFCSoccer Coach at MFC
Ace BasileAce Basile
Volunteer at Crossroads Grace Community ChurchVolunteer at Crossroads Grace Community Church