Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Evangeline Martinez

Brandon

Summary

Team player who possesses excellent interpersonal, analytical, and organizational skills. Excel within highly competitive environments where leadership, dedication, teamwork, and problem-solving skills are keys to success. Proficient in Microsoft Office Applications: Microsoft Word, Microsoft Excel. Assisted Claim Department for First Notification for Loss. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dynamic individual with hands-on experience unitizing KC resources and and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

13
13
years of professional experience

Work History

Senior Auto/Property-Insurance

USAA
  • Demonstrate leadership skill supporting training and presentation to improve Team Compliance and Technical proficiency
  • Go to person on our Team in KD reference and giving correct steps to assist the new representative
  • Demonstrate strong in building rapport and trust with members and upholding USAA mission
  • Received numerous Pride Tribute for excellent service.
  • Promoted situational awareness among team members by sharing real-time information derived from multiple sensors simultaneously.
  • Ensured safety compliance by following underwriting guidelins during all calls

Assistant Manager

Sephora USA
01.2007 - 03.2016
  • Responsible for Employee Scheduling, Monthly Management Schedules, and Budget Management
  • Conduct training sessions for newly hired employees and manage retail sales reporting.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

International Sales Representative

Disney On Ice Traveling Show
01.2003 - 01.2006
  • Responsible for everyday contact with international dealers to maximize sales for Disney products and tours
  • Ensure timely and accurate communication with accounts.
  • Coordinated logistics and shipment arrangements for overseas orders, ensuring timely delivery while keeping costs at a minimum.
  • Boosted sales revenue by actively identifying and pursuing new business opportunities in foreign markets.
  • Trained new sales representatives on best practices for international dealings, increasing overall team performance and success rates.

Education

Associates in Business Administration -

Florida Metropolitan University
01.2007

Science in Midwifery -

De Ocampo College
01.1993

Skills

  • Verbal and written communication
  • Task Prioritization
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Multitasking
  • Problem-solving abilities
  • Critical Thinking
  • Organizational Skills
  • Reliability
  • Active Listening
  • Team Leadership
  • Adaptability and Flexibility
  • Decision-Making
  • Multitasking Abilities
  • Analytical Thinking

Accomplishments

  • Supervised team of [Number] staff members.
  • Documented and resolved [Issue] which led to [Results].

Timeline

Assistant Manager

Sephora USA
01.2007 - 03.2016

International Sales Representative

Disney On Ice Traveling Show
01.2003 - 01.2006

Senior Auto/Property-Insurance

USAA

Associates in Business Administration -

Florida Metropolitan University

Science in Midwifery -

De Ocampo College
Evangeline Martinez