To seek and maintain part-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
38
38
years of professional experience
Work History
Licensed Mortgage Loan Officer
Polaris Home Funding, LLC
07.2015 - Current
Worked with underwriters to fix application problems and resolve issues.
Explained different types of loans pertaining to client situations.
Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
Developed extensive network of referral partners to source new mortgage loan opportunities.
Participated in industry events and conferences to build relationships and gain market intelligence.
Monitored portfolio performance and provided clients with periodic updates on loan progress.
Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
Developed and implemented marketing campaigns to generate new business opportunities.
Analyzed loan applications and credit reports to determine loan eligibility and risk level.
Negotiated loan terms and conditions with customers to secure best deal.
Developed and maintained relationships with customers, lenders and other third parties.
Monitored pipelines to track and log status of loans.
Explained very technical financial information to applicants in easy to understand language.
Licensed Mortgage Loan Officer
Rapid Mortgage Company
01.2015 - 07.2015
Licensed Mortgage Loan Officer
American First Bancorp
02.2008 - 01.2015
Licensed Mortgage Loan Officer
Various — No Longer Operation
11.1998 - 02.2008
Owner
Evie's Bakery
09.1985 - 12.1998
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Evaluated suppliers to maintain cost controls and improve operations.
Established foundational processes for business operations.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Trained and developed team members to build skills and improve customer service.
Introduced new methods, practices, and systems to reduce turnaround time.
Education
No Degree - Elementary Education
Kent State University
Kent, OH
High School Diploma -
John H. Lehman High School
Canton, OH
06.1964
Skills
Mortgage Loan Origination
Client Relationships
Customer Proposals
Manage Complaints
Training and Professional Development
More here
Accomplishments
Entrepreneur of the Year, Ernst & Young and Merrill Lynch (1994)
Small Business Person of the Year, Under 25 Employees, Stark County Chambers of Commerce (1993)