Dedicated and hardworking professional with a focus on achieving goals and fostering teamwork, aiming to advance in an organization that prioritizes community support through exceptional services.
Overview
15
15
years of professional experience
Work History
Medical Receptionist
Parker Jewish Institute: QLIRI- Dialysis Center
New Hyde Park, NY
01.2024 - Current
Coordinated organization of medical records while ensuring integrity of electronic files.
Scheduled patient appointments and confirmed accuracy with healthcare providers.
Maintained patient confidentiality in compliance with HIPAA regulations.
Responded to inquiries from patients and medical offices through incoming calls.
Admininstrative/Receptionist
Armas Group NYC Real Estate, Inc.
Bellerose, NY
05.2019 - 12.2023
Delivered comprehensive administrative support to staff members, enhancing overall efficiency.
Created documents, spreadsheets, presentations, and reports to meet diverse needs.
Welcomed clients with professionalism, ensuring positive first impressions.
Scheduled and confirmed appointments for management team to optimize time management.
Developed a systematic filing system for essential documents, improving office organization.
Administrative Assistant
Laffey Real Estate
Jackson Heights, NY
11.2015 - 02.2017
Managed office supplies inventory and placed orders to maintain optimal stock levels.
Ensured efficient operation of printers, copiers, and fax machines to support daily activities.
Greeted visitors professionally, addressing inquiries and directing them to appropriate personnel.
Entered data into spreadsheets using Microsoft Excel to enhance record accuracy.
Handled incoming calls, providing information or transferring callers as needed.
Provided administrative support to executive team by scheduling meetings and managing calendars.
Organized files, developed spreadsheets, and maintained an orderly front desk and reception area.
Faxed reports and scanned documents to facilitate smooth office operations.
Medical Receptionist
Pro Care Physical Therapy, Inc.
Astoria , NY
02.2010 - 03.2012
Scheduled patient appointments, ensuring accuracy of times with providers.
Confirmed scheduled appointments by contacting patients for additional details.
Maintained neat and organized waiting room through regular upkeep.
Collected medical information and insurance details during patient intake interviews.
Photocopied insurance cards, documented information, and verified coverage for procedures.
Communicated compassionately with patients while safeguarding medical information.
Delivered high-quality administrative support to sustain efficient patient workflows.
Education
Bachelor of Science - Biological And Physical Sciences
Manila Central University
Manila Philippines
04-1997
Skills
Electronic medical records management
Appointment scheduling and coordination
Patient confidentiality practices
Insurance verification processes
Data entry and analysis
Microsoft Excel proficiency
Timeline
Medical Receptionist
Parker Jewish Institute: QLIRI- Dialysis Center
01.2024 - Current
Admininstrative/Receptionist
Armas Group NYC Real Estate, Inc.
05.2019 - 12.2023
Administrative Assistant
Laffey Real Estate
11.2015 - 02.2017
Medical Receptionist
Pro Care Physical Therapy, Inc.
02.2010 - 03.2012
Bachelor of Science - Biological And Physical Sciences