Detail-oriented professional with strong problem-solving skills and a commitment to enhancing service quality. Experienced in collaborating with teams to support efficient workflows and maintain high customer satisfaction.
Work History
Woodwind Repair Apprentice
1 Year 3 Months
West Michigan Band Insturments | 05.2025 - Current
Collaborated with senior technicians to develop efficient workflows for instrument maintenance.
Implemented best practices for instrument cleaning, enhancing overall service quality and customer satisfaction.
Worked under guidance of experienced professionals to learn trade best practices and techniques.
Observed experienced professionals in action, gaining valuable insights into best practices within the field.
Prepared worksite by setting up required tools and supplies.
Front of House Employee
1 Year 5 Months
Culver's Restaurant | 10.2022 - 03.2024
Collaborated with kitchen staff to ensure timely food delivery and quality control.
Handled cash management and reconciled daily sales reports with precision.
Adapted quickly to changing priorities during peak hours, ensuring smooth operations.
Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
Assisted servers with delivering food, filling beverages, and retrieving items for guests.
Established welcoming atmosphere by greeting each guest warmly.
Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
Reset tables between guests by restocking low items and wiping down surfaces.