Evangeline W Young
Huntsville
Summary
Dedicated Registered Nurse with extensive clinical, behavioral health, and leadership experience. Expertise in telephonic nursing, clinical assessment, and care coordination, enhancing patient education and interdisciplinary collaboration. Proficient in documenting within EPIC, Meditech, Cerner, and McKesson EMR systems to optimize patient outcomes and ensure continuity of care.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Clinical Assistant Nurse Manager
Shelby Medical Center
Alabaster
04.2024 - Current
- Provides oversight of nursing staff on a 20-bed Behavioral Health Senior Care Unit
- Ensured adequate staffing, supplies, and equipment availability to support patient care needs
- Manages staffing assignments for oncoming and off-going shifts
- Assists in providing direct nursing care to patients
- Promotes a safe working environment
- Managed staff counseling, attendance monitoring, and educational needs assessments to enhance team capability
- Coordinates with other hospital departments to provide prompt patient care
- Participates in team meetings
- Trains other behavioral health team members on unit processes
- Accurately documents and reports assessment findings to appropriate providers
- Promoted diversity, equity, and inclusion initiatives within the team
Interim Director of Nursing
Valley View Health and Rehabilitation, LLC
Madison
02.2024 - 03.2024
- Promoted and maintained the resident’s highest level of functioning
- Maintained knowledge of residents’ rights
- Provided education to staff on company policies and procedures
- Developed and implemented departmental policies and procedures to ensure regulatory compliance and improve care standards
- Was integral in the improvement in nurse and physician compliance in resident's timely assessments
- Recruited staff to address operational needs and enhance service delivery
- Tracked employee attendance to verify adherence to policies
Clinical Nurse Coordinator/Relief House Supervisor
HCA TriStar Centennial Parthenon Pavilion
Nashville
12.2022 - 02.2024
- Coordinated with healthcare team members across hospital departments to ensure timely delivery of patient services.
- Provided direct clinical oversight to department staff
- Assessed, monitored, recorded, reported, and followed through on symptoms or patient condition changes
- Evaluated patient care by performing daily patient care rounds
- Determined staffing requirements according to staffing grid and unit acuity
- Delegated tasks to staff, ensuring adherence to safety protocols and quality patient care.
- Adhered to and monitored standards of safety and infection control
- Compiled daily staffing and nursing hours reports for the Director of Nursing to facilitate informed decision-making.
- Complied with HIPAA
- Supported open communication with unit managers and department director of pertinent staff and patient events
- Contributed as a member of the Participated in BERT Response Team to assist in critical situations..
Director of Clinical Operations & Intake Department Manager
HCA Pinewood Springs Health & Wellness
Columbia
05.2022 - 12.2022
- Oversaw operations and staff in the Admissions Intake Department.
- Decreased patient admission process by 45 minutes
- Ensured timely scheduling of assessment appointments to facilitate patient evaluations
- Trained Intake Department staff on proper documentation of all calls related to assessments and admissions
- Educated Intake Department staff on how to determine the proper level of care
- Led development of engaging educational content and ongoing training programs to improve quality of care outcomes
- Conducted education and development programs for nurses and mental health techs.
- Leveraged quality assurance review for providers while evaluating and validating nurse and MHT Annual Competency to follow clinical standards
- Monitored and evaluated nurse activities, focusing on staff development and compliance with regulatory standards.
- Developed educational reference materials for the Detoxification Protocols
- Updated educational resources for detoxification protocols to align with current best practices and enhance staff training
- Initiated the change in the glucometer monitoring with IT support by adding user badge reading access
- Planned and provided ongoing educational content with learner engagement by assessing staff needs and regulatory requirements
House Supervisor
HCA Pinewood Springs Health & Wellness
Columbia
10.2021 - 05.2022
- Supervised and provided leadership to night shift staff regarding coordination of patient care
- Determined staffing requirements necessary to provide care to the patients in the program
- Performed patient assessments and oversaw the admissions process in the facility.
- Reviewed referrals for appropriateness for admission to Pinewood Springs
- Facilitated patient throughput by collaborating with call center, physicians, intake department, and receiving unit
- Assisted with navigating the schedule and staffing needs of the facility
- Collaborated with Administrator on Call for guidance on after-hour situations
- Completed shift and 24-hour reports for the CNO and CEO
- Adhered to HIPAA regulations by ensuring patient confidentiality and data protection practices were followed.
- Collaborated with leadership executives to address work issues, ensuring adherence to policies and procedures
OPTIONS Psychiatric Admissions Assessment Nurse
HCA Skyline Madison Medical Center
Madison
05.2021 - 10.2021
- Facilitated admissions and assessments for patients requiring mental health and substance detox assistance, ensuring timely access to necessary care
- Coordinated admissions and transfers between levels of care, optimizing patient flow and enhancing continuity of care
- Accurately and appropriately assessed the psycho-social and emotional status utilizing knowledge and skills related to the developmental stages of children, adults, and the senior population
- Adapted to changing workload demands in a fast-paced environment, maintaining quality care and patient support
- Used problem-solving skills to determine the best course of action that would be satisfactory to the patient, the MD, and the hospital
- Possessed the ability to conduct safety and contraband searches on new patients admitted to the facility
- Performed insurance benefit verifications and disseminated the information to the proper department
- Took initiative and maintained motivation to achieve departmental objectives.
- Actively participated in initiatives aligned with the department's and hospital's strategic objectives.
Nurse Navigator
HCA Parkridge Valley Adult & Senior Campus
Chattanooga
03.2019 - 05.2021
- Assessed patients experiencing emotional distress to determine the appropriate level of care indicated based on presenting symptoms
- Utilize critical thinking and followed facility protocols to provide telephone triage and health advice to callers with clinical questions or symptoms
- Collaborated with the house supervisor to facilitate patient flow
- Completed behavioral health assessments on new admissions and walk-in clientele
- Worked collaboratively with team members, ensuring appropriate patient admissions and an exceptional consumer experience
- Reviewed referrals for inpatient behavioral health treatment from internal and external customers for medical and behavioral appropriateness
- Coordinated communications among clinical staff, nursing staff, and house supervisors to enhance patient care
- Demonstrated knowledge of HIPAA by maintaining patient rights/privacy and confidentiality
- Functioned as liaison between administration and RESPOND to remain abreast of facility and unit acuity, staffing, and bed availability
- Received incoming inquiry calls to establish the availability of services for mental disorders and substance/alcohol addiction
Adjunct CNA Instructor
J.F. Drake State Community and Technical College
Huntsville
07.2017 - 07.2019
- Performed duties as specified in conformity with policies established by the Alabama Community College System Board of Trustees and the J.F. Drake State Community and Technical College Faculty and Staff Handbook.
- Educated each class, achieving a 98% state passing rate, reflecting commitment to practical learning experiences
- Incorporated current teaching techniques into the learning experience
- Provided classroom instruction following approved course outlines
- Maintained a high level of competence and expertise in the subject area
- Provided effective evaluations of the learning experience of each student
- Demonstrated strong communication skills and a dedicated work ethic, fostering a supportive learning environment
Respond Admissions Nurse
HCA Parkridge Valley Adult & Senior Campus
Chattanooga
11.2018 - 02.2019
- Facilitated access to mental health services through initial nursing assessments and comprehensive behavioral health assessments for adults
- Performed inpatient nursing admission and behavioral health assessments
- Collaborated with RESPOND department and senior leadership to facilitate admissions and coordinate resources and information for the facility
- Communicated with admitting behavioral health providers to share clinical information on referred patients and obtained admission orders via telephone.
- Coordinated and participated with appropriate interested parties and physicians through the patient referral inquiry and admission process
- Functioned as a liaison to behavioral health units and remained abreast of the facility and unit-specific acuity
- Coordinated assessment appointments by reviewing caller availability and needs
- Collected and documented insurance and referral information in an Excel format
Travel Nurse
Rtg Medical; Jackson Nurse Professionals; AMT Medi
Birmingham
02.2013 - 11.2018
- Executed nine travel nurse contracts across medical-surgical, telemetry, pediatric, orthopedic, and psychiatric units, adapting to diverse clinical environments and patient needs
- Provided psychiatric care to the pediatric, adolescent, adult, and geriatric populations
- Led Charge Nurse duties by delegating tasks to staff and ensuring timely completion to maintain unit efficiency and patient care standards
- Worked closely with Nurse Managers and members of the interdisciplinary teams to assess the plans and goals for patients and staff performance evaluations
- Provided quality patient care and customer service/satisfaction while promoting safety, cost efficiency, and commitment
- Conducted educational group activities for patients
- Completed the admission process correctly and on time
- Assisted Nurse Managers in maintaining employee files on completed employee education
- Supported Joint Commission preparation by creating educational materials for staff and conducting mock surveys to enhance compliance and readiness
Charge Nurse Geri-Psych
Cooper Green Mercy Hospital
Birmingham
07.2010 - 12.2012
- Delivered comprehensive nursing care to geriatric patients with PTSD, SI, HI, AH/VH, and aggression, addressing co-morbidities to enhance patient outcomes
- Facilitated family education and served as liaison between families, patients, and healthcare providers to improve communication and support
- Evaluated clinical performance of nursing staff, collaborating with nurse manager to ensure high standards of patient care
Personal Time Off
01.2010 - 07.2010
Inpatient Charge Nurse
HealthSouth Rehabilitation Hospital
Huntsville
07.2008 - 12.2009
- Led a team as Charge RN on a 32-bed unit, delivering care to patients with various co-morbidities such as MI, CABG, TIA, knee replacements, hip replacements, respiratory failure, massive trauma, amputations, diabetes, cancer, mental disorders, and drug overdose.
- Provided dedicated support, coordinated and supervised treatments and services of patients by RNs, LPNs, RHTs on assigned unit and shift.
- Ensured quality patient care by adhering to company policies and maintaining efficiency standards.
- Provided bedside care for a variety of patients, including pre- and post-op patients.
- Prepared, administered and recorded prescribed medication, reporting any adverse reactions to treatment.
- Advocated for patient wellness by providing resources and information on health management and supporting patients and families through illness.
- Engaged with patients to enhance their experience and demonstrated dedication by providing quality care.
- Contributed to successful JCAHO accreditation.
- Recognized as an excellent care provider and patient advocate.
Travel Nurse
07.2006 - 07.2008
- Provided medical care for patients ranging from infants to 18 years of age from admission to discharge
- Facilitated comprehensive patient assessments addressing physical, emotional, psycho-social, environmental, and educational needs
- Planned, implemented, and evaluated the care of the patient by informing the physician of the patient’s status and by obtaining and implementing the physician’s orders
- Assisted in instituting emergency measures for sudden adverse developments
- Developed and implemented ongoing family education program to enhance patient support and engagement
- Supported achievement of JCAHO Accreditation through adherence to quality standards and protocols
Personal Time Off
06.1990 - 10.1992
Medical Assistant
Humana Hospital
Huntsville
02.1986 - 05.1990
- Obtained and recorded vital signs to monitor patient health status
- Performed phlebotomy tasks
- Assisted nurses with post-op patient care by facilitating safe bathroom access
- Positioned patients for comfort and well-being to enhance recovery experience
- Assisted patients with personal hygiene
- Recorded I&Os
Education
Bachelor of Science - Nursing
Galen College of Nursing
Louisville, KYAssociate of Science - General Education
Calhoun Community College
Decatur, ALAssociate in Applied Science - Nursing
Calhoun Community College
Decatur, ALDiploma - Practical Nursing
Drake State Technical College
Huntsville, ALSkills
- Patient assessment
- Medication administration
- Psychiatric care
- Crisis intervention
- Infection control
- Compliance monitoring
- Quality assurance
- Staff management
- Staff development
Certification
- BLS/CPR, 06/30/2028
- ACLS, 02/28/2028
- CPI, 11/302026
Nursing License
Alabama, RN Nursing License Multi-state, 2027-12-27
Accomplishments
- President's List
Timeline
Clinical Assistant Nurse Manager
Shelby Medical Center
04.2024 - Current
Interim Director of Nursing
Valley View Health and Rehabilitation, LLC
02.2024 - 03.2024
Clinical Nurse Coordinator/Relief House Supervisor
HCA TriStar Centennial Parthenon Pavilion
12.2022 - 02.2024
Director of Clinical Operations & Intake Department Manager
HCA Pinewood Springs Health & Wellness
05.2022 - 12.2022
House Supervisor
HCA Pinewood Springs Health & Wellness
10.2021 - 05.2022
OPTIONS Psychiatric Admissions Assessment Nurse
HCA Skyline Madison Medical Center
05.2021 - 10.2021
Nurse Navigator
HCA Parkridge Valley Adult & Senior Campus
03.2019 - 05.2021
Respond Admissions Nurse
HCA Parkridge Valley Adult & Senior Campus
11.2018 - 02.2019
Adjunct CNA Instructor
J.F. Drake State Community and Technical College
07.2017 - 07.2019
Travel Nurse
Rtg Medical; Jackson Nurse Professionals; AMT Medi
02.2013 - 11.2018
Charge Nurse Geri-Psych
Cooper Green Mercy Hospital
07.2010 - 12.2012
Personal Time Off
01.2010 - 07.2010
Inpatient Charge Nurse
HealthSouth Rehabilitation Hospital
07.2008 - 12.2009
Travel Nurse
07.2006 - 07.2008
Personal Time Off
06.1990 - 10.1992
Medical Assistant
Humana Hospital
02.1986 - 05.1990
Bachelor of Science - Nursing
Galen College of Nursing
Associate of Science - General Education
Calhoun Community College
Associate in Applied Science - Nursing
Calhoun Community College
Diploma - Practical Nursing
Drake State Technical College