Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
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EVANIA PEREZ- AMBROCIO

West Palm Beach,FL

Summary

Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.

Overview

6
6
years of professional experience

Work History

Front Desk Medical Receptionist

Ob/Gyn Specialists
Jupiter, FL
05.2023 - Current
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Greeted patients, verified insurance information and collected copays.
  • Assisted with scheduling appointments for clients and visitors.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Provided administrative support such as filing documents, photocopying and scanning materials.

Front Desk Medical Receptionist

Well Being Medical Clinic
Naples, FL
07.2021 - 03.2023
  • Greeted patients, verified insurance information and collected copays.
  • Scheduled appointments, managed patient records and updated medical histories.
  • Answered incoming calls, addressed inquiries and routed messages to appropriate personnel.
  • Provided administrative support such as filing documents, photocopying materials and organizing office supplies.
  • Checked-in patients when they arrived at the front desk; obtained necessary paperwork from them prior to check-in process.

Cashier/Store Associate

Burlington
North Lake, FL
03.2019 - 04.2021
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Performed other duties as assigned by management.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped with purchases and signed customers up for rewards program.

Education

High School Diploma -

Penn Foster HIGH School
Scranton, PA
05-2022

Skills

  • Paperwork coordination
  • Documentation
  • Call handling
  • Appointment management
  • Check-in management
  • Insurance verifications
  • Typing and filing
  • Medical office administration
  • Computer Skills
  • Money sorting

Languages

Spanish
Full Professional

Affiliations

  • COUMUNITY SERVICE AT CHURCH

Timeline

Front Desk Medical Receptionist

Ob/Gyn Specialists
05.2023 - Current

Front Desk Medical Receptionist

Well Being Medical Clinic
07.2021 - 03.2023

Cashier/Store Associate

Burlington
03.2019 - 04.2021

High School Diploma -

Penn Foster HIGH School

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EVANIA PEREZ- AMBROCIO