Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Evanjelina Castellon-Davis

Rancho Cucamonga,CA

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Actively seeking versatile part-time or full-time employment opportunities, offering flexible scheduling availability, including weekends and evenings. An adaptable and dedicated team player committed to contributing to organizations success. Recognized for exemplary organizational and time management abilities, coupled with a relentless enthusiasm for acquiring new skills and thriving in diverse work environments.

Overview

3
3
years of professional experience

Work History

Sales Associate

Target
11.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Assistant Manager

Jersey Mike's Subs
04.2022 - 09.2023
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained clean, safe, and organized store environment to enhance customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.

Crew Member

Pieology Pizzaria
06.2021 - 03.2022
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Promoted a positive work environment through effective communication and teamwork among staff members.

Education

High School Diploma -

Junipero Serra High School
Gardena, CA
05.2021

Skills

  • Effective Communication
  • Time Management
  • Working Under Pressure
  • Multitasking
  • Fast Learner
  • Adaptability
  • Teamwork and Collaboration
  • Problem-solving skills
  • Exceptional customer service
  • Outgoing Personality
  • Cash Handling

References

References available upon request

Timeline

Sales Associate

Target
11.2023 - Current

Assistant Manager

Jersey Mike's Subs
04.2022 - 09.2023

Crew Member

Pieology Pizzaria
06.2021 - 03.2022

High School Diploma -

Junipero Serra High School
Evanjelina Castellon-Davis