Summary
Overview
Work History
Education
Skills
Timeline
Generic

Evann Furukawa

Seattle,United States

Summary

Dedicated Customer Service Representative committed to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients. Dedicated to identifying customer needs and delivering effective solutions to all problems. Excellent time management skills combined with a superior knowledge of the customer service industry.

Overview

5
5
years of professional experience

Work History

Supervisor

UPS
10.2023 - Current
  • Supervised a team of employees, ensuring efficient and timely delivery of packages. - Implemented and enforced company policies, improving overall team performance and compliance. - Managed daily operations, addressing any issues promptly to maintain high service standards. - Trained and mentored new employees, fostering a collaborative and productive work environment.

Manager

Jet City Pizza
11.2019 - 11.2023
  • Established and maintained relationships with key stakeholders on the phone to ensure collaboration and alignment with organizational objectives. - Negotiated pricing and terms with customers to maximize profitability and customer retention. - Developed and maintained an up-to-date knowledge of the company's products and services.

Education

Colibri Real Estate -

Rockwell Institute
12.2023

High School Graduate -

Newport High School
Bellevue, WA
06.2023

Skills

  • Teamwork
  • Microsoft Office
  • Effective Time Management
  • Ability to Work Under Pressure
  • Communication
  • Customer Service
  • Fast Learner

Timeline

Supervisor

UPS
10.2023 - Current

Manager

Jet City Pizza
11.2019 - 11.2023

Colibri Real Estate -

Rockwell Institute

High School Graduate -

Newport High School

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Evann Furukawa