Summary
Overview
Work History
Education
Skills
Timeline
Generic

Evan Odom

Sacramento,CA

Summary

Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally. Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.

Overview

8
8
years of professional experience

Work History

Security Guard

Platinum Security/Caltrans
Sacramento, CA
09.2022 - Current
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Completed full building and grounds patrols every 15 minutes to spot and investigate concerns.
  • Checked and verified photo identification prior to granting facility access
  • Interacted assertively but non-confrontationally with personnel and general public
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors
  • Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public
  • Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises
  • Regulated vehicle and pedestrian traffic onto building grounds
  • Completed full building and grounds patrols to spot and investigate concerns
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot
  • Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report

Temp Worker

Tend
03.2022 - 08.2022
  • Performed general housekeeping and cleaning tasks.
  • Assisted in training of new employees on company policies, procedures and processes.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Maintained database systems to track and analyze operational data.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Helped in development of new procedures and processes to improve work performance.
  • Remained solutions-oriented in face of complex problems to assist management and overall business direction
  • Performed wide-ranging administrative, financial and service-related functions
  • Prepared boxes for shipments based on standard sizes
  • Assisted clients with daily living needs to maintain self-esteem and general wellness

Frame Assembler

Sunoptics Prismatic Skylights
Sacramento, CA
11.2021 - 02.2022
  • Measured and marked cutting lines on materials using pencil or chalk and marking gauge.
  • Managed inventory of tools, supplies and equipment.
  • Cut and shaped materials to meet outlined measurements.
  • Shaped or cut materials to specified measurements using hand tools, machines and power saws.
  • Cleaned, maintained, adjusted and serviced tools and equipment used in performing duties.
  • Followed protocols and stayed organized to provide personal and teammate safety.
  • Planned and executed work with proper tools and materials to maximize efficiency.
  • Installed insulation, trim and other finishing touches.
  • Safely operated electric cordless and hammer drills and cutting torches.

Food Prep

Windsor Vallejo Care Center
03.2020 - 09.2020
  • Kitchen Maintenance and Customer Service
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Pushed, pulled and transported large loads and objects.
  • Followed food safety practices and sanitation guidelines.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
  • Supported kitchen team by being responsive and pitching in to complete tasks.
  • Maintained organization in kitchen to keep track of multiple tasks and prepare meals correctly.
  • Removed trash and cleaned kitchen garbage containers.
  • Monitored and maintained required food temperatures for safety.
  • Monitored food temperature, discarding items not stored correctly.
  • Lifted and carried heavy materials.
  • Assisted in setting up and breaking down kitchen stations.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Guaranteed customer satisfaction by quickly delivering orders.
  • Cleaned and maintained work areas, equipment and utensils.
  • Stocked and rotated food items according to expiration dates.
  • Organized and re-stocked various stations and self-service items.
  • Prepared sandwiches, salads and other specialty items according to customer specifications.
  • Loaded dishes, glasses and tableware into dishwashing machines.
  • Packaged and stored food products following proper handling and preservation methods.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation
  • Made food according to standard recipes with requested changes for customer satisfaction
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads

Customer/Computer/Telephone Service

Petco
03.2018 - 07.2019
  • Investigated and resolved accounting, service and delivery concerns.
  • Placed outbound customer service or customer satisfaction calls to follow up on issues.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Detailed payment options and explained price, receipt and billing details to customers.

Financial Aid Customer Service/ Work Study

Sacramento City College
07.2017 - 07.2019
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Coordinated collection of student fees, fines and payments.
  • Monitored and tracked budgets and expenses.
  • Input data into spreadsheets and databases.
  • Developed and implemented strategies to improve student engagement and retention.
  • Edited and proofread documents for accuracy and completeness.
  • Edited documents to keep company materials free of grammar errors.
  • Utilized office management software to record and track customer information.
  • Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
  • Greeted incoming office visitors, answered questions, and directed individuals to office locations.
  • Informed and supported business leaders through consistent communication and administrative support duties.

Customer/Computer/Cashier/Telephone Service

Hardy's Barbershop
03.2015 - 11.2017
  • Barbershop , 6597 Wyndham Drive — General Cleaning
  • Floor/Window maintenance and Assigned Errands
  • Restocked and organized merchandise in front lanes.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Informed customers about special promotions and provided detailed information for various products.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Provided training and support to new associates to help provide high-quality customer service.
  • Developed and actualized customer service initiatives to decrease wait times.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns
  • Welcomed customers and helped determine their needs

Team Member

Taco Bell
07.2015 - 01.2017
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Assisted with inventory counts and stocking of merchandise.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Frequently inspected production area to verify proper equipment operation.
  • Devised and implemented processes and procedures to streamline operations.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Monitored and verified all merchandise was properly priced and labeled.
  • Gathered, organized and input information into digital database.
  • Contributed to team success by completing jobs quickly and accurately.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.

Education

High School Diploma -

Center High School
Antelope, CA
05.2017

Business Marketing

Sac City College
Sacramento, CA

Skills

  • Organization Skills
  • Problem Solver
  • Team Leader
  • Reporting
  • Socially Aware
  • Physical stamina
  • Keen observer
  • Work ethic
  • Surveillance
  • Legible report writing
  • Wireless technology
  • Document preparation
  • Reporting skills

Timeline

Security Guard

Platinum Security/Caltrans
09.2022 - Current

Temp Worker

Tend
03.2022 - 08.2022

Frame Assembler

Sunoptics Prismatic Skylights
11.2021 - 02.2022

Food Prep

Windsor Vallejo Care Center
03.2020 - 09.2020

Customer/Computer/Telephone Service

Petco
03.2018 - 07.2019

Financial Aid Customer Service/ Work Study

Sacramento City College
07.2017 - 07.2019

Team Member

Taco Bell
07.2015 - 01.2017

Customer/Computer/Cashier/Telephone Service

Hardy's Barbershop
03.2015 - 11.2017

High School Diploma -

Center High School

Business Marketing

Sac City College

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Evan Odom