Evans Brown
Fort Worth,TX
Summary
Dynamic leader with proven expertise in operations management and team leadership, honed at Marco’s Pizza and Dominos Pizza Inc. Excelled in driving performance, achieving targets, and fostering strong relationships for organizational growth. Skilled in staff training and development, and adept at cost control, demonstrating a commitment to excellence and a knack for sales and customer service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Area Manager
Marco’s Pizza
01.2023 - 08.2024
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
- Achieved high employee retention rates by creating an inclusive work environment where staff felt valued and supported.
- Supervised various locations, enforcing high-quality standards of operation.
- Oversaw inventory management, reducing costs through accurate forecasting and strategic purchasing decisions.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
General Manager
Dominos Pizza Inc.
11.2017 - 12.2022
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Education
High School Diploma -
John Ehret High School
Jefferson, La05.2017
Skills
- Staff management
- Operations management
- Relationship building and management
- Team development
- Goals and performance
- Performance management
- Operations
- Staff training
- Cross-functional collaboration
- Controlling costs
- Staff training and development
- Staff scheduling
- Sales expertise
- Recruitment and hiring
- Systems and software expertise
- Sales minded
- Customer service
- Conflict management
- Leadership skills
- Team leadership
- Leadership development
Certification
Graphic Arts Certification
I can create and capture any digital media.
Timeline
Area Manager
Marco’s Pizza
01.2023 - 08.2024
General Manager
Dominos Pizza Inc.
11.2017 - 12.2022
High School Diploma -
John Ehret High School
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