Evans NGALA
Orange,NJ
Summary
Excellent understanding and proficiency of platforms for effective data analyses, including SQL, Spreadsheets, Excel, Power BI, and Tableau. Strong organizational and analytical skills. Recently completed the Google Data Analytics certificate, a rigorous, hands-on program that covers the entire scope of the data analysis process. Resourceful professional with many years experience overseeing data collection, entry, and archival to support optimized document workflow. Expert verification of information to meet stringent regulatory and departmental SOP. Monitors DBMS entry to achieve metrics thresholds for document organization and retrieval. Hands-on assessment and investigation of data discrepancy queries to troubleshoot requests-for-service. Analytical Data Coordinator known for high productivity and efficient task completion. Specialize in data analysis, database management, and reporting. Excel at problem-solving, communication, and time management, ensuring seamless data coordination and project success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Data Coordinator
Adorama INC
Elizabeth, New Jersey
04.2015 - 01.2020
- Deep understanding of the health insurance industry, its challenges, and operational dynamics
- Ability to balance technical prowess with business acumen
- Proficiency in using business analysis tools and software
- Collaborative mindset, adept at building strong relationships across functional teams
- Capacity to manage multiple projects simultaneously, prioritizing based on business impact
- High degree of adaptability in a fast-paced, ever-evolving environment
- Strong data management skills, with the ability to interpret and visualize data for stakeholder communication
- Proactive approach to identifying and resolving issues before they impact the business.
Data Specialist
Finance Mobile
Accra, Ghana
12.2013 - 03.2015
- Conduct complex analytical data sets and develop advanced quantitative models that help drive productivity, cost savings and enhancing revenue growth
- Demonstrate exceptional judgment and discretion, with highly sensitive data and effectively collaborate with other team members
- Provide feedback to the various departmental groups to help create better strategic marketing tools
- Collaborate with other data specialists and quarterly build dashboards critical to measuring company performance
- Prepare reports and forecasting revenue based upon data input.
Health Data Coordinator
BRC
New York, NY
02.2020
- Collaborate closely with stakeholders within the health insurance domain to gather, document, and validate business requirements
- Translate business needs into detailed technical specifications, ensuring that application developments align with organizational goals and industry standards
- Act as a liaison between the development team and the business units, facilitating smooth communication and ensuring mutual understanding
- Review and analyze current application workflows, pinpointing areas of improvement and recommending system enhancements
- Work with Salesforce CRM to manage customer relationships, track engagements, and improve service delivery
- Develop and deliver reports and dashboards within Salesforce to provide actionable insights to business leaders
- Coordinate with development and cybersecurity teams to ensure the protection of sensitive health data within systems and applications
- Knowledge of regulatory compliance standards relevant to the healthcare industry, such as HIPAA, ACA, and HEDIS
- Expertise in Salesforce CRM to streamline customer interactions and internal processes
- Experience with Salesforce CRM and the ability to leverage its capabilities to meet business needs
- Strong analytical, problem-solving, and organizational skills
- Experience with Salesforce CRM and the ability to leverage its capabilities to meet business needs
- Understanding of payer healthcare systems, including claims processing, member services, and provider management
- Commitment to continuous learning and professional development, particularly in emerging healthcare technologies and Salesforce updates.
Education
Master of Business Administration - MBA -
Chester Business School – University of Chester
Chester, England03.2014
Bachelors - BA - Psychology -
University of Ghana – LEGON
Ghana05.2010
Skills
- SQL
- Spreadsheets
- Excel
- Power BI
- Tableau
- Organizational thinking
- Analytical thinking
- Looker Pro
- Data Studio
- Informatics
- Microsoft Power BI
- PowerApps
- Database Administration
- Google BigQuery
- Cyber Security
- Salesforce
Certification
- Google IT Support Professional Certificate, 03/2023, 07/2023, Technical Support Fundamentals, The Bits and Bytes of Computer Networking, Operating Systems and You: Becoming a Power User, System Administration and IT Infrastructure Services, IT Security: Defense against the digital dark arts
- Google Data Analytic Certificate, 03/2021, 09/2021, Data analysis, Data-driven decision making, Data Cleaning, Calculation and analysis in SQL and spreadsheets, Data visualization, Effective presentations and R programming
- UDACITY Nanodegree Graduate Certificate, 10/2019, 01/2020, Business Analytics, Data Visualization in Tableau, Data Analysis & Programming
Strengthsskills
- Demonstrates a deep understanding of essential data analysis platforms, including SQL, Spreadsheets, Excel, Power BI, and Tableau. Strong in organizational and analytical thinking. Recently completed the Google Data Analytics & Google IT Support Certificate—a robust, hands-on program that extensively covers data and IT analysis techniques.
- Looker Pro, Data Studio
- Informatics
- Microsoft Power BI, PowerApps
- Database Administration
- SQL, Google BigQuery
- Cyber Security
- Salesforce
Projects
Build Data Dashboard, 10/2019, 12/2019, Built an interactive dashboard with Tableau and use it to discover and communicate insights from datasets New York Stock Exchange, 12/2019, 12/2019, Used Excel spreadsheet to analyze over 500 companies on the New York Stock Exchange for KPI’s. Forecasted financial metrics based on three possible scenarios for a company of my choice from the NYSE datasets
Timeline
Health Data Coordinator
BRC
02.2020
Data Coordinator
Adorama INC
04.2015 - 01.2020
Data Specialist
Finance Mobile
12.2013 - 03.2015
Master of Business Administration - MBA -
Chester Business School – University of Chester
Bachelors - BA - Psychology -
University of Ghana – LEGON
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