Evans Pierre

I am currently in charge of the Dairy department ensuring that customers have fresh and healthy dairy products.

• Checked for outdated and overripe grocery items and removed from inventory.
• Pleasantly greeted customers and provided prompt and courteous service.
• Assisted customers by finding items quickly to boost store satisfaction rates.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Maintained tidy and clean work areas to promote optimal productivity and safety standards

• Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Tasked with data entry, records oversight and issue resolution for team of customer service personnel.
• Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
• Skilled at working independently and collaboratively in a team environment
• Proven ability to learn quickly and adapt to new situations
• Worked well in a team setting, providing support and guidance

I was a closing manager in charge of counting the daily transactions and safe to ensure the books were correct also ensuring that the store was ready for the next morning.

• Participated in team-building activities to enhance working relationships.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Resolved problems, improved operations and provided exceptional service.
• Accomplished multiple tasks within established timeframes
• Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments