Summary
Overview
Work History
Education
Skills
Timeline
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Evantal Rafael

New York,NY

Summary

Regarded as the ultimate procurement strategist and logistics and operations professional, bringing over 5 years of comprehensive experience spanning diverse sectors, including strategic account management, supply chain optimization, and revenue enhancement. At my core, I am passionate about fostering growth and empowering teams to achieve operational excellence. Whether it's steering new business initiatives, ensuring compliance in sensitive food shipments, or implementing scalable solutions, I am committed to driving success. With a proven track record in leadership roles at Transfix and Amazon.com, I am now seeking a challenging Procurement Operations and Analysis role where I can leverage my skills in driving efficiency, fostering innovation, and contributing to organizational growth.

Overview

7
7
years of professional experience

Work History

Senior Account Manager

Transfix.io
06.2018 - Current
  • Directed transformative new business initiatives in daily shipping operations for 150 key client accounts, including renowned brands like Stitch Fix, HEB, and Xerox. Managed the intricate supply chain dynamics spanning manufacturing, direct-to-consumer, raw goods, and sensitive food shipments, ensuring compliance with FSMA regulations.
  • Drove a substantial revenue increase from $50K to $1.5M through adept negotiation of monthly, quarterly, and yearly RFPs. Orchestrated the management of customer TMS systems, guaranteeing accurate and timely updates to meet client needs and expectations.
  • Pioneered a scalable strategy that significantly increased SMB revenue while concurrently reducing overhead costs through the implementation of meticulously crafted SOPs and innovative technology solutions.
  • Spearheaded the conceptualization and implementation of Transfix's inaugural online pricing tool, achieving widespread adoption throughout the company.
  • · Initiated and successfully launched a self-service freight management tool tailored for small-scale customers, enhancing operational efficiency and providing a seamless solution for managing day-to-day operations.
  • Conducted monthly tech review sessions with clients and project managers, publishing internal notes to senior management to strategically plan tech resources and releases. Demonstrated leadership by facilitating monthly and quarterly business review meetings with both clients and internal executives.
  • Championed the professional development of the team by providing comprehensive training to four account managers, two associate account managers, and elevating two senior customer experience representatives through well-earned promotions.

Operations Area Manager

Amazon.com
07.2016 - 01.2018
  • Demonstrated exceptional leadership as the Operations Area Manager at the Bay Area fulfillment center, driving a substantial enhancement in associate efficacy from 200 JPH to an impressive 250 JPH within a dynamic shipping & packing department.
  • Cultivated strategic alliances with key industry partners, including UPS, FedEx, DHL, USPS, Swift, and Werner, effectively streamlining and optimizing logistics solutions to ensure unparalleled supply chain efficiency.
  • Spearheaded the successful management of freight claims, exhibiting a strategic approach that significantly reduced the package DPMO from 75,000 to an exemplary 5,000, showcasing a remarkable ability to navigate and resolve complex challenges.
  • Proven mentorship and leadership capabilities were evident through the development and promotion of team members into managerial positions, contributing to a skilled and cohesive workforce.
  • Utilized insightful data analysis to proactively drive operational performance metrics, achieving an outstanding 95% package-scan performance, reflecting an unwavering commitment to excellence and continuous improvement.

Education

Bachelor of Arts - Business Administration

University of Wisconsin-Madison

Skills

  • Technology Proficiency:Operations and fulfillment technology, including Oracle, SAP, and WMS (Warehouse Management Systems)
  • E-commerce Expertise: In-depth understanding of e-commerce platforms, order processing systems, and fulfillment technologies for navigating and optimizing online retail operations
  • Continuous Improvement: Familiarity with Lean Six Sigma and Kaizen methodologies
  • Cross-Functional Collaboration: Across various functions and organizational levels, promoting a holistic operations and fulfillment management approach
  • Innovative Problem-Solving: Creatively address challenges and implement effective solutions in a fast-paced and dynamic environment
  • Data-driven Decision Making: Utilizing analytical skills to interpret complex data sets and derive actionable insights
  • Regulatory Compliance: Navigating and ensuring compliance with industry regulations and standards related to operations and fulfillment, including FDA regulations for logistics involving sensitive productsProject Management:Robust project management skills, including leadership in executing complex projects within set timelines, ensuring successful outcomes, and contributing to overall business objectives
  • Data-driven Decision Making: Strong foundation in data-driven decision-making, utilizing analytical skills to interpret complex data sets and derive actionable insights for informed business decisions
  • Regulatory Compliance: Expertise in navigating and ensuring compliance with industry regulations and standards related to operations and fulfillment, including FDA regulations for logistics involving sensitive products
  • Project Management: Robust project management skills, including leadership in executing complex projects within set timelines, ensuring successful outcomes, and contributing to overall business objectives
  • Data-driven Decision Making: Strong foundation in data-driven decision-making, utilizing analytical skills to interpret complex data sets and derive actionable insights for informed business decisions
  • Regulatory Compliance: Expertise in navigating and ensuring compliance with industry regulations and standards related to operations and fulfillment, including FDA regulations for logistics involving sensitive products
  • Project Management: Robust project management skills, including leadership in executing complex projects within set timelines, ensuring successful outcomes, and contributing to overall business objectives
  • Data-driven Decision Making: Strong foundation in data-driven decision-making, utilizing analytical skills to interpret complex data sets and derive actionable insights for informed business decisions
  • Regulatory Compliance: Expertise in navigating and ensuring compliance with industry regulations and standards related to operations and fulfillment, including FDA regulations for logistics involving sensitive products
  • Project Management: Robust project management skills, including leadership in executing complex projects within set timelines, ensuring successful outcomes, and contributing to overall business objectives

Timeline

Senior Account Manager

Transfix.io
06.2018 - Current

Operations Area Manager

Amazon.com
07.2016 - 01.2018

Bachelor of Arts - Business Administration

University of Wisconsin-Madison

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Evantal Rafael