Evan William Radigan
San Francisco,CA
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Target
07.2022 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Processed customer service orders promptly to increase customer satisfaction.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Cross-trained and provided backup support for organizational leadership.
Education
GED -
Lincoln High School San Francisco
San Francisco, CA09.2023
Skills
- Order Processing
- Sales Expertise
- Customer Service
- Staff Training
- Money Handling Abilities
- Sales Quota Achievement
- Call Triaging
- Warehousing Functions
- Stockroom Procedures
- Active Listening
Languages
Spanish
Native or Bilingual
Professional References
- Kevin Theesfeld- Manager Target- 605-413-5632
- Oscar Sullivan- Coworker Target- 415-530-8930
- Brian Quinn: Manager Target- 415-5686626
Timeline
Customer Service Representative
Target
07.2022 - Current
GED -
Lincoln High School San Francisco
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