Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Evarastri Ratna

Evarastri Ratna

Bedford

Summary

Highly motivated and compassionate professional with experience supporting individuals in mental health and recovery settings. Skilled in building trust and providing person-centered support. Passionate about guiding individuals on their recovery journey with empathy and advocacy while maintaining a positive and professional demeanor.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Student Support for Special Education

Haverhill High School
Haverhill
09.2025 - Current

Statement of Duties:

  • Under supervision of a certified teacher, and in accordance with student’ IEP, prepare for classroom instructional events and other educational or non-educational activities.
  • Assists in implementing special strategies and interventions for reinforcing material or skills based on an understanding of individual students, their needs, interests, and abilities;
  • Provide positive and appropriate role models for students at all times and treat students with the respect due them as individual members of the community.
  • Assists in the teaching process and works directly with children to provide class support in the areas of academics, social skills, self-care (ADL’s), and vocational tasks.
  • Assist and reinforce generalization in skill development and community integration
  • Assist with addressing student behavior and encouraging effort in the classroom.
  • Ability to use Online Platforms through Google Meets and Google Classroom, etc. In Person and Virtually.
  • Completion of Onboarding Process including familiarization with and responsibility for implementation of students ‘IEP, district policies and procedures.
  • Serves as a resource person about the student(s) in communicating with the teachers regarding specific instruction with students relative to specific goal attainment.
  • Assists in behavioral interventions, able to achieve Safety Care certification (full restraint training provided).
  • Assists in implementing treatment plans, safety plans and behavior plans, etc. for various students in order to create a successful learning experience.
  • Data Collection as instructed
  • Work as a member of a team with other staff members (BCBA, RBT, etc.)
  • Be able to apply ABA Strategies.

Procurement & Service Coordinator

Global Bridge Trust, Inc.
Cambridge
01.2021 - 01.2024
  • Developed and maintained a comprehensive scheduling system for service appointments to optimize resource allocation.
  • Building and maintaining relationship with clientele and artisans,
  • Conducted quality assurance monitoring to evaluate service effectiveness and client satisfaction.

Support worker for geriatrics

Non Profit Organization
Bedford, Concord and Sarajevo
01.2015 - 08.2023
  • Tracked client behaviors, daily activities, new skills, and notable incidents for documentation purposes.
  • Reported any incidents or accidents in accordance with company policy and procedure.
  • Accompanied clients to medical appointments and assisted them with their daily needs.
  • Provided emotional and practical support to vulnerable adults.
  • Liaised effectively between other professionals involved in a client's care, such as doctors, nurses, social workers and family members.

Mental Health & Behavioral Support Technician

Non Profit Organization
Sarajevo and Bali
01.2013 - 01.2015
  • Provided direct support to individuals with mental health conditions and developmental disabilities in a shelter setting.
  • Built rapport and trust with clients, providing peer-like support and encouragement in their mental health and recovery journeys.
  • Assisted individuals in developing coping skills, and independent living strategies through daily interactions and structured activities.
  • Helped clients set and achieve personal recovery goals, reinforcing self-advocacy and empowerment.
  • Led therapeutic group activities, including anger management, stress reduction, and recovery-based discussions.
  • Encouraged peer engagement and mutual support among clients, promoting a sense of community and shared experience.
  • Assisted in intake and discharge planning, helping individuals transition to appropriate care or independent living.
  • Ensured accurate progress notes on client behavior, engagement, and milestones in their recovery process.
  • Advocated for clients by connecting them to housing, and mental health resources to support long-term stability.

Educator

National & International school
08.2008 - 12.2014
  • Developed and implemented an innovative curriculum that incorporated hands-on learning activities, resulting in a 15% increase in student engagement and a 10% improvement in building multiple intelligence performance.
  • Collaborated with parents and families to create a supportive learning environment, leading to an increase in parent involvement and satisfaction.
  • Implemented a contextual-based learning approach that fostered creativity and problem-solving skills.
  • Observed and assessed children's progress using a variety of assessment tools, resulting in personalized learning plans for each child and an improvement in overall developmental outcomes.
  • Participated in team meetings and contributed to program improvement initiatives, resulting in an increase in program effectiveness and quality.
  • Skills and competencies: Hands-on learning facilitation, Parent and family collaboration, conflict resolution skills, child observation and assessment, personalized learning plan creation, collaboration with multidisciplinary teams, support for children with special needs, play-based learning approach implementation, creativity and problem-solving facilitation, record keeping and documentation, compliance with regulatory requirements, professional development planning and implementation, teamwork and collaboration, program improvement initiatives and knowledge of early childhood development.

Customer Service Manager, Assembly Quality

Wellness
Surabaya
06.2004 - 07.2008
  • Developed training programs for staff to enhance customer interaction skills and product knowledge.
  • Implemented customer feedback mechanisms to gather insights and drive service enhancements.
  • Reviewed assembly line operations to streamline processes and reduce inefficiencies.
  • Conducted performance assessments for team members to identify areas for improvement.

Management Trainee

Suzuki Autoplex
Surabaya
10.2002 - 05.2004
  • Assisted in the analysis of operational processes to identify areas for improvement.
  • Supported HR team for conducting recruitment and training.
  • Supported project management initiatives by coordinating timelines and resources.
  • Engaged with customers to gather feedback and improve service delivery.
  • Prepared comprehensive reports on service performance and client satisfaction.

Trainee Teacher

Widya Mandala University
Surabaya
08.1999 - 08.2002
  • Supported students with diverse learning needs through tailored instructional strategies.
  • Facilitated small group discussions to enhance peer collaboration and communication skills.
  • Assisted in the preparation of lesson plans in alignment with curriculum standards.

Education

Certified Addiction Recovery Coach Program -

Middlesex Community College
Lowell, MA

Bachelor of Education -

Widya Mandala Catholic University
Surabaya, Indonesia

Skills

  • Hands-on learning facilitation
  • Parent and family collaboration
  • Conflict resolution skills
  • Child observation and assessment
  • Personalized learning plan creation
  • Collaboration with multidisciplinary teams
  • Support for children with special needs
  • Play-based learning approach implementation
  • Creativity and problem-solving facilitation
  • Record keeping and documentation
  • Compliance with regulatory requirements
  • Professional development planning and implementation
  • Teamwork and collaboration
  • Program improvement initiatives
  • Knowledge of early childhood development

Certification

  • Mental Health First Aider for Youth & Adults, University of New Hampshire
  • Human Services, Polus Center in collaboration with Commonwealth Corporation

Timeline

Student Support for Special Education

Haverhill High School
09.2025 - Current

Procurement & Service Coordinator

Global Bridge Trust, Inc.
01.2021 - 01.2024

Support worker for geriatrics

Non Profit Organization
01.2015 - 08.2023

Mental Health & Behavioral Support Technician

Non Profit Organization
01.2013 - 01.2015

Educator

National & International school
08.2008 - 12.2014

Customer Service Manager, Assembly Quality

Wellness
06.2004 - 07.2008

Management Trainee

Suzuki Autoplex
10.2002 - 05.2004

Trainee Teacher

Widya Mandala University
08.1999 - 08.2002

Certified Addiction Recovery Coach Program -

Middlesex Community College

Bachelor of Education -

Widya Mandala Catholic University