Summary
Overview
Work History
Skills
Accomplishments
Affiliations
Languages
Timeline
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Evaristo Ruiz

Odessa,TX

Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

19
19
years of professional experience

Work History

Permian Field Service Manager

SSI Artificial Lift
11.2021 - Current
  • Managed maintenance activities, supervised staff and inspected equipment.
  • Maintained mentorship program for my team and helped in evaluations for team promotions and bonuses.
  • Direct contact with engineering team to assess and improve downhole equipment.
  • Continuous supervision of commissioning pump units and optimization of system programming.
  • Assisted sales team by offering our customers additional products and services.
  • Kept track of time sheets and billing requirements from service team.
  • Added safety standards while working with safety team to provide safer working environment.
  • Managed on-site and off-site installation, repair, maintenance and test tasks.
  • Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical and electrical systems.
  • Maintained company field response vehicle stocked with repair and replacement parts.
  • Wrote and revised maintenance procedures.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Discussed and recommended service options with customers and explained costs involved.
  • Assessed operational needs and equipment availability to develop personnel schedules and assignments.
  • Led team of up to 6 service technicians in field activities.
  • Installed and provided technical support for equipment.

Field Service Specialist II

Schlumberger
11.2019 - 11.2021
  • Followed safety procedures to avoid injuries in field.
  • Worked with rig crews to install new ESP systems and tested downhole sensors for proper readings before during and after initial operations.
  • Completed teardowns of ESP's in field and in shop to test for failure points and future adjustments with engineering team.
  • Worked side by side with customers to build and set up downhole ESP strings to maximize oil production.
  • Positively engaged with customers and maintained professional appearance as company representative.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
  • Managed on-site and off-site installation, repair, maintenance, and test tasks.

Sales and Service General Manager

Trailer King Sales And Service
04.2018 - 08.2019
  • Boosted sales numbers with proactive account servicing and diligent relationship-building.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.

Assembly Technician Level II

Halliburton
11.2016 - 04.2018
  • Collaborated with supervisors to escalate and address customer inquiries or technical issues.
  • Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
  • Assisted customers with product selection based on stated needs, proposed use and budget.
  • Conducted in-depth product and issue resolution research to address customer concerns.

Field Service Technician Level III

Baker Hughes, A GE Company
06.2014 - 08.2016
  • Installed new ESP equipment and explained operation and routine maintenance protocols to customers.
  • Managed on-site and off-site installation, repair, maintenance and testing kits.
  • Followed safety procedures to avoid injuries in field.
  • Operated hand tools and power equipment according to company safety procedures.
  • Trained on the internals of the pumps and seals while at multi national training facilities in Houston.
  • Managed on-site and off-site installation, repair, maintenance, and test tasks.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.

Sergeant- United States ARMY

United States Army
08.2004 - 02.2013
  • Secured and protected military property, assets and personnel.
  • Operated and maintained armored vehicles.
  • Implemented tactics, procedures, and techniques for defense systems.
  • Monitored conditions for field artillery team during combat missions.
  • Carried out defensive and offensive data protection operations.
  • Performed as fire team member during situational training exercises and infantry dismounted battle drills.
  • Upheld code of conduct and maintained professionalism in stressful situations.
  • Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
  • Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
  • Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.

Skills

  • Team Leadership
  • Project Management
  • Verbal and Written Communication
  • Customer Relationship Management
  • Business Planning
  • Staff Management
  • Budget Controls
  • Managing Career Progression
  • Coaching and Mentoring
  • Issue and Conflict Resolution
  • Employee Training
  • Maintenance and Repair Management
  • Time Management
  • Finance and Accounting Operations
  • Managing Fleet Vehicles
  • Account and Territory Management
  • Scheduling and Coordinating
  • Business Development
  • Expense Tracking
  • Work Orders

Accomplishments

  • Supervised team of 50 staff members.
  • Resolved product issue through consumer testing.
  • Promoted to supervisor after 1 year with the company.
  • Received numerous commendations from supervisors for team building, mentoring and leadership skills.

Affiliations

VFW- Veterans of Foreign Wars

Languages

Spanish
Limited Working

Timeline

Permian Field Service Manager

SSI Artificial Lift
11.2021 - Current

Field Service Specialist II

Schlumberger
11.2019 - 11.2021

Sales and Service General Manager

Trailer King Sales And Service
04.2018 - 08.2019

Assembly Technician Level II

Halliburton
11.2016 - 04.2018

Field Service Technician Level III

Baker Hughes, A GE Company
06.2014 - 08.2016

Sergeant- United States ARMY

United States Army
08.2004 - 02.2013
Evaristo Ruiz