Eve Blatnik

-SUPERVISING MANAGER-

• Managed and motivated employees to be productive and engaged in work.
• Online doordash / uber and petes pick up orders
• Accomplished multiple tasks within established timeframes.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash / Cash handling intake and deposit records, increasing accuracy, and handling tips
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Making sure everything is set up for success for next day
• Closing and Opening the restaurant - Supervising up to two bars / FOH and BOH every night / day
• Making shift notes about customer feedback, online orders, caterings, employee performance, food quality and important notes / emails.
• Putting catering dry goods, cold good and hot goods together everyday - we usually have 5 or more caterings a day
• Helping wherever is needed in the restaurant when we are short staffed
• Making sure catering orders get out on time and have delivery drivers
• Delivering and setting up catering orders, communicating with customers to meet their needs and standards

-Bartending / Bar backing / Bar prep-

• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Served high customer volumes during special events, nights, and weekends.
• Breaking bartenders out when I'm supervising
• Good customer service
• Multitasking

- LINE/PREP COOK-

• Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
• Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
• Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
• Prepared food items such as meats, poultry, and fish for frying purposes.
• Prepping food for high volume kitchen for in house dine in / take out and catering orders

-DAY COOK-

• Preparing food to order with up to 30 menu items
• Running kitchen by myself from 9AM-4PM this also involved putting away orders and prepping by myself
• Performing standard and nonstandard assignments
• Putting in weekly orders with our food companies
• Performing good Customer service in a fast-paced environment - taking phone calls and helping customers at counter

-NIGHT SERVER-

• Serving up to 14 tables by myself this includes our busy event nights. Multitasking and serving up to 56 guests at a time or more
• Bartending / Serving alcohol to our customers
• Bussed tables, presented menus, seated customers, assisted customers with drink orders
• Cleaned tables and floors of the dining room, ensuring that customers enjoyed a pleasant and hygienic dining experience
• Took over line positions in kitchen in event of emergency.
• Efficiently handled high-volume orders while maintaining superior food quality through precise execution of cooking methods.
• Trained new hires For both FOH / BOH
• Maintained a high standard of food quality by consistently reviewing dishes for taste, presentation, and adherence to established guidelines.

• Attention to detail
• Regularly monitoring other pantry staff and product going out
• Working fine dining dinners for special holidays and downtown events
• Preparing desserts and appetizers
• Making sure our stations, dry storage & walk-in coolers were up to cleaning standard daily
• Problem-solving skills - Prepping product on the fly when we run out during service or fixing mistakes on our food before sending it out
• Time management skills - Preparing high-quality food in a fast and efficient manner
• Organization skills - consolidating and rotating our food product every evening when closing the kitchen down
• Collaboration and communicating skills - working with 3-4 others in the same small area, constantly communicating our actions
• Knife skills - making sure all our food is cut and prepped to our chef's standard
• Culinary skills - following recipes & hands-on training for new menu items
• Training new employees/helping manage new employees.
• Contributed to a positive working environment through effective communication and teamwork practices.

• Customer service - greeting customers and taking orders
• Opening and closing Bagel shop, making sure the till is all counted and put away at the end of every shift
• Prepping all our deli items for sandwiches including - deli meats/cheeses, cream cheese spreads (about 14 different flavors and recipes)
• Veggies, hummus, etc
• Cleanliness - rotating and consolidating product every day
• Stocking the bathrooms, drink coolers, and our bagels
• Making coffee drinks correctly with an espresso machine - this includes lattes, mochas, hot cocoa, macha lattes, teas, etc
• Making smoothies and Frappes for customers, coming up with a new smoothie special every month
• Training new employees and making sure they are meeting our work standards
• Preparing big Orders and having them ready on time early in the AM
• (bagel boxes, coffee boxes, etc)
• Preparing soups for the week
• Working overtime and pulling doubles sometimes to help out when we were short-staffed.

• Online training & courses
• Putting together activity agenda calendar
• Maintaining confidentiality for all clients and client families
• Helping get residents up and dressed for the day
• Gathering multiple residents together in one place to do physical or artsy activities
• Helping serve them breakfast, lunch, snack, and dinner every day
• Bringing them on field trips to the library, the park, etc
• Communicate any changes with the residents, or cleanliness to the nurses
• Supervising over 20 residents at a time
• Staying up to date with the residents' medical history and allergies
• Performed all tasks with patient-centered focus while seeking opportunities for improvement of process and treatment.
• Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
• Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.

• 4 week training and online onboarding courses
• Field work daily - cleaning current and new clients homes bi-weekly, monthly and every week
• Move in/Out cleanings
• Cleaning to our standard
• Interacting with clients and following their household expectations and guidelines in form of instructions on our work mobile app
• Traveling long distances and working overtime
• Meeting cleaning deadline time frames
• Resolving problems and customer complaints
• Logging our own miles and hours, picking up fleet when needed and washing our own equipment
• Working with a teammate and helping each other out when needed.