Eve Brake
Anchorage,AK
Summary
Dynamic Certified Medical Assistant with proven expertise at Providence Family Medicine Center in enhancing patient care and clinic efficiency. Skilled in electronic health records and patient education, I excel in multitasking and maintaining compliance with HIPAA regulations. Recognized for reducing wait times and improving patient satisfaction through effective communication and compassionate care.
Developed skills in fast-paced healthcare environment, focusing on patient care and administrative tasks. Demonstrated ability to manage patient records and assist with medical procedures. Seeking to apply these transferrable skills in new field, leveraging experience in high-stress settings.
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Providence
02.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Taught patients about medications, procedures, and care plan instructions.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Prepared and administered medications to alleviate patient symptoms.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
Medical Office Representative
Providence
01.2023 - 02.2024
- Improved accuracy in insurance verification, resulting in reduced claims denials and faster reimbursements.
- Streamlined office workflow for increased efficiency through proper filing of medical records and documentation.
- Enhanced patient satisfaction by efficiently managing appointment scheduling and check-in's.
- Supported continuity of care by recording accurate patient information during intake sessions and updating electronic health records accordingly.
- Contributed to the practice''s growth by consistently going above and beyond in all areas of responsibility, earning recognition from management for exceptional performance.
- Reduced wait times for patients by effectively prioritizing tasks and utilizing strong multitasking skills.
- Promoted teamwork within the office by proactively assisting colleagues when needed, fostering a supportive work environment.
- Contributed to a positive patient experience by addressing concerns and answering questions in a professional manner.
- Ensured compliance with HIPAA regulations through diligent management of confidential patient information.
- Increased revenue collection by accurately processing copays and deductibles at the time of service.
- Facilitated smooth communication between patients and healthcare providers, effectively acting as a liaison for both parties.
- Expedited prescription refills for patients by promptly communicating requests to healthcare providers.
- Assisted physicians with timely completion of paperwork, allowing them to focus on providing quality patient care.
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and pleasantly greeted patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Maintained current and accurate medical records for patients.
- Transcribed phone messages and relayed to appropriate personnel.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Education
No Degree - Medicinal And Pharmaceutical Chemistry
Marshall University
Huntington, WVHigh School Diploma -
Gilmer County High School
Glenville, WV05-2021
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Clinical documentation
- Medication administration
- Electronic health records
- Vital sign monitoring
- Patient documentation
- Time management
- Attention to detail
- Multitasking and organization
- Basic life support
- Verbal and written communication
- Patient education
- Safety compliance
- Phlebotomy techniques
- Telephone etiquette
- Blood pressure measurement
- Schedule coordination
- Injection administration
- Workflow organization
- Direct patient care
- Immunization administration
- Medical terminology knowledge
- CPR
- First aid
- Procedure assistance
Certification
- CMA - Certified Medical Assistant
- Microsoft Word, Excel, powerpoint
Timeline
Certified Medical Assistant
Providence
02.2024 - Current
Medical Office Representative
Providence
01.2023 - 02.2024
No Degree - Medicinal And Pharmaceutical Chemistry
Marshall University
High School Diploma -
Gilmer County High School
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