Detail-oriented and versatile worker combining hands-on customer service experience with strong technical and problem-solving skills, ensuring efficient and reliable support in any role.
Overview
5
5
years of professional experience
Work History
Nanny
Private Family
05.2024 - Current
Cultivated strong relationships with families through dependable childcare and open communication.
Supervised two children after school, ensuring their safety and well-being.
Prepared nutritious meals, drove children to activities, and assisted with homework.
Fostered academic and social development through structured activities.
Server
Trolley Barn Fermentory and Food Hall
07.2021 - Current
Delivered personalized service, anticipating guest needs and recommending items.
Cultivated a welcoming atmosphere, building relationships with regular guests.
Efficiently managed high guest volumes while maintaining quality service.
Mastered the use of TOAST and Digital Dining POS systems for smooth transactions.
Lead Instructor
AristoCraft
01.2024 - 02.2025
Led engaging art classes and workshops, fostering creativity and self-expression in children.
Built connections with students and families, enhancing the sense of community within the program.
Organized and maintained art materials to support a positive, organized environment.
Member Service Specialist
Jacobs Fitness Center
05.2022 - 03.2024
Delivered exceptional customer service through direct engagement and problem resolution.
Built rapport with members, ensuring positive interactions and addressing concerns promptly.
Trained new staff in customer engagement and problem-solving techniques.
Managed member data with attention to confidentiality and accuracy.
Food Server, Host, Line Cook
Legion Brewing Company
08.2020 - 08.2022
Delivered high-quality service in a fast-paced environment.
Built lasting customer relationships through attentive service and food quality.
Assisted with food preparation and expedited orders to ensure timely delivery.
Acquisitions and Grants Specialist (CDRH)(OM/DAS) at Food and Drug Administration (FDA)(Contractor) Chenega Enterprise Systems and Solutions (ChESS)Acquisitions and Grants Specialist (CDRH)(OM/DAS) at Food and Drug Administration (FDA)(Contractor) Chenega Enterprise Systems and Solutions (ChESS)