Eve Cowdery-Satterfield

Acted as the primary point of contact for exhibitors, providing information and guidance related to their participation in events. Assisted exhibitors with event registration, booth assignments, and logistics coordination, ensuring timely completion of all necessary paperwork as well as assisting with billing, invoicing, and payments.

Troubleshoot technical problems and guide customers through solutions. Maintain detailed records of customer interactions and transactions in our system. Collaborate with other team members to resolve complex issues or escalate as needed.

Welcome patrons with a warm and friendly attitude, escort them to their tables, and provide menus. Assist guests in making menu selections, answer questions about the menu, and accurately record their orders. Serve food and beverages promptly and accurately, ensuring that orders are complete and correctly prepared.

Meet or exceed monthly sales targets by actively engaging with customers, offering product suggestions, and upselling when appropriate. Develop a deep understanding of our products and services to effectively communicate features, benefits, and recommendations to customers.

Answer incoming calls and route them to the appropriate person or department. Respond to general inquiries via phone and email in a courteous and timely manner. Assist various departments with administrative tasks, including data entry, filing, and document preparation. Schedule and confirm appointments, meetings, and conference room bookings.