Eve E Tucker
Oregon City,OR
Summary
Dynamic and dedicated Professional Pet Groomer with extensive experience at Oswego Veterinary Hospital. Expert in animal handling and grooming techniques, I excel in building strong client relationships and providing exceptional customer service. Recognized for mentoring junior staff and maintaining a clean, safe environment, I am committed to enhancing pet health and well-being.
Overview
25
25
years of professional experience
Work History
Professional Pet Groomer
Oswego Veterinary Hospital
10.2000 - 05.2025
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Offered additional services such as nail trimming, ear cleaning, and teeth brushing, contributing to the overall health of pets in our care.
- Mentored junior groomers as they developed their skills, providing guidance on best practices for specific breeds and situations.
- Collaborated with team members to ensure efficient workflow and consistent quality of service across all groomers.
- Maintained a safe working environment, minimizing the risk of injury to both pets and staff members.
- Provided comprehensive pre-grooming consultations, discussing client preferences and addressing any concerns or special requests.
- Developed strong relationships with clients by offering personalized grooming recommendations based on specific needs.
- Demonstrated expertise in handling various breeds, sizes, and temperaments of dogs and cats throughout the grooming process.
- Solved challenging grooming issues with creative solutions, ensuring a positive outcome for both the pet and its owner.
- Utilized specialized tools and equipment appropriately, ensuring optimal results for each unique pet''s coat type and condition.
- Educated clients on proper at-home pet care techniques, promoting overall animal health and well-being between grooming appointments.
- Kept cages, kennels and grooming areas neat and clean.
- Monitored animals for behavioral problems and signs of health issues.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Educated visitors and staff on proper animal care and handling.
- Managed inventory, ordered new supplies, maintained equipment.
- Trained animals in behavioral compliance or other special routines or commands.
- Consulted with veterinarians to diagnose problems and administered prescribed treatments.
Boarding Attendant, Receptionist, Medical Support
Oswego Veterinary Hospital
10.2000 - 04.2003
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with team members to improve overall service quality and guest experience.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
- Contributed to team meetings by suggesting improvements for guest service procedures.
- Assisted in training new attendants, sharing best practices and tips for efficient service.
- Optimized scheduling, accommodating guest requests and preferences to enhance their stay.
Education
Bachelor Of Arts - History
University of Oregon
Eugene, OR06.2000
Skills
- Cleanliness and organization
- Patience and empathy
- Animal handling expertise
- Pet grooming techniques
- Animal behavior
- Appointment scheduling
- Ear cleaning proficiency
- Safe restraint practices
- Teeth brushing techniques
- Sanitary hair clipping
- Proper nail trimming
- Creative styling
- Stress management techniques
- Sanitation procedures
- Basic accounting
- Customer service
- Problem-solving
- Honest and dependable
- Animal care
- Relationship building
- Self motivation
- Animal observations
- Equipment disinfection
- Facilities maintenance
Timeline
Professional Pet Groomer
Oswego Veterinary Hospital
10.2000 - 05.2025
Boarding Attendant, Receptionist, Medical Support
Oswego Veterinary Hospital
10.2000 - 04.2003
Bachelor Of Arts - History
University of Oregon
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