Eve Fonseca
Plymouth,MA
Summary
Motivated young professional who demonstrates a strong work ethic in the environmental industry. My education and experience have strengthened my abilities as an effective communicator, with an emphasis on leadership and adaptability. Detail-oriented, with a strong focus on visitor services, worksite safety, and team leadership. Ensuring high standards and effective collaboration across departments within work place.
Overview
9
9
years of professional experience
Work History
Forest and Park Supervisor
Department Of Conservation And Recreation
194 Cranberry Road Carver, MA
05.2020 - Current
- Supervise and perform work relative to the seasonal operation, administration, and maintenance of the assigned facility including grounds maintenance.
- Maintains, communicates, and enforces professional standards for the quality of visitor services, facility maintenance, and public safety.
- Communicates incidents to other department staff and management, which includes the preparation of various written reports, electronic communication via computer, telephone, and radio transmissions.
- Remain consistent knowledge on the geographic composition of the assigned work area.
- Works closely with Environmental Police Officers, State Troopers, Park Rangers and Park Fire District for various situations and incidents.
Crew Member
Dunkin' Donuts
Buzzards Bay, MA
10.2018 - 05.2021
- Operate front end and food services, including taking orders, handling payment.and food/drink delivery in a prompt and friendly manner.
- Provided exceptional customer service that included prompt greetings and effective listening that resulted in quick and courteous service.
- Memorized over 50 menu items and created custom drinks for numerous customers per shift.
- Meticulously managed the cashflow operations.
- Upheld all local COVID-19 safety protocols including increased sanitization, enforcing mask policies, and ensuring a limited capacity.
Retail Sales Associate
Macy's
Kingston, MA
02.2017 - 12.2018
- Maintain a clean, organized inventory and curated displays of rotating seasonal clothing and accessories.
- Anticipate customer needs and provide them with high quality service while upholding brand standards and values to ensure customer satisfaction.
- Meticulously handled cashier system transactions including credit, cash, exchanges, returns, and refunds to ensure seamless and accurate cash flow.
- Actively stayed informed about the latest sales offerings and loyalty programs.
Education
Associate of Science - Criminal Justice
Quincy College
Plymouth, MA01-2020
Associate of Science - Criminal Justice
Bridgewater State University
Bridgewater, MA01-2020
Skills
- Equipment operator- 2A/1C Hydraulic License
- Chainsaw Certified
- Trail/Facility maintenance
- Environmental education
- Problem-solving
- Attention to detail
- Workplace safety
- Multitasking/ Organization
- Team collaboration/leadership
- Effective communication
Timeline
Forest and Park Supervisor
Department Of Conservation And Recreation
05.2020 - Current
Crew Member
Dunkin' Donuts
10.2018 - 05.2021
Retail Sales Associate
Macy's
02.2017 - 12.2018
Associate of Science - Criminal Justice
Quincy College
Associate of Science - Criminal Justice
Bridgewater State University