Eve Lanham-Mapes
Liberty Center
Summary
Innovative Retail Sales Merchandiser experienced in building displays, executing promotions, and developing seasonal plans. Achieved improved product exposure through strategic negotiation with retail merchants and effective organization. Focused on delivering value through proactive problem-solving and strong communication skills.
Overview
4
4
years of post-secondary education
14
14
years of professional experience
Work History
Nutrition Aide
Nocac
Defiance
09.2025 - Current
- Prepared and served nutritious meals tailored to specific dietary needs.
- Ensured cleanliness and organization in kitchen and dining areas to promote a safe dining environment.
- Ordered food supplies from approved vendors in accordance with budget constraints.
- Maintained accurate records of patient meal preferences, allergies, and special diets.
- Assisted with inventory management by tracking expiration dates on stored items.
- Recorded temperatures of hot foods upon delivery from the kitchen.
- Helped with meal prep for daily meals, following strict sanitation, and food handling guidelines
Retail Merchandiser
Driveline Retail Merchandising
04.2018 - Current
- Led team during NCI remodels, ensuring timely completion of project goals.
- Directed team members on project tasks to meet project milestones and enhance workflow.
- Collaborated with store management to align project outcomes with store expectations.
- Confirm each plano is set correctly.
- Perform resets per planogram independently and with team.
- Build displays, audit and stock new merchandise.
In-Store Rep
News America Marketing
04.2017 - 06.2020
- Completed a variety of merchandising projects such as placing IRC stickers, POP/POS signage, building displays, audits and surveys.
- Sorted advertising materials for weekly distribution.
- Executed merchandising projects, including IRC sticker placement and POP/POS signage installation.
Patient Care Specialist
North American Dental Group
01.2013 - 03.2016
- Collaborated with team remotely and onsite to improve workflow.
- Reviewed treatment plans to schedule appointments.
- Explained patients' EOB and answered billing questions.
- Explained patients' EOB and addressed billing inquiries to enhance patient understanding.
- Verified patient insurance coverage to confirm eligibility for appointments. coverage for patient appointments to ensure eligibility. before appointments and processing credit card payments.
- Compiled and delivered daily reports on departmental activities.
- Verified insurance before appointments and processed credit card payments.
- Guided and trained new employees to enhance their skills and performance.
- Utilized Planet DDS, Dentrix, and Orthotrac software for patient management and record keeping.
Education
High School -
Anthony Wayne High School
Whitehouse, OH 07.1993 - 01.1997
Skills
- Visual merchandising
- Planogram execution
- Merchandising strategy
- Inventory management
- Team leadership
- Organized and detail oriented
- Self-starter with ability to work alone without supervision
- Creative problem solver
- Excellent computer skills
Certifications
- Servesafe certified
Timeline
Nutrition Aide
Nocac
09.2025 - Current
Retail Merchandiser
Driveline Retail Merchandising
04.2018 - Current
In-Store Rep
News America Marketing
04.2017 - 06.2020
Patient Care Specialist
North American Dental Group
01.2013 - 03.2016
High School -
Anthony Wayne High School
07.1993 - 01.1997