Experienced Patient Care Technician meets patient needs and exceeds care expectations. Dedicated worker offers expertise in obtaining specimens for lab tests and taking vital signs. Utilizes excellent customer service and communication skills to ease patient stress during procedures. Always willing to learn in order to advance my career in Healthcare. Determined to finish College with a Degree in Nursing.
Overview
26
26
years of professional experience
Work History
Associate Producer
Mark Savage
11.2021 - 12.2021
Selected artists, directors and crew members to work on films, television shows and albums.
Maintained documentation such as releases and riders.
Maintained project costs through careful budgeting and monitoring of expenditures.
Ran meetings and gathered required documentation.
Pitched new ideas and arranged interviews and acquisition of footage for stories.
Completed deep research of key topics and filtered according to story development plan.
Stepped in to handle additional tasks and duties during producer's absence.
Booked talent and made travel arrangements.
Collaborated with legal department to draw up contracts for artists and crew members.
Adhered to network policies and legal standards.
Hired and oversaw field crew for special events and location shoots.
Created and managed production schedules.
Developed schedules for production, editing, and duplication for timely delivery.
Facilitated communication between production staff and other departments to synchronize work.
Liaised with directors, actors and other creative staff to successfully complete projects.
Coordinated with vendors to obtain supplies needed for shoots at best value for money.
Casting Director
Mark Savage
12.2020 - 05.2021
Witnessed all rounds of auditions to determine most qualified talent for roles.
Negotiated payments, schedules and billing with actors and agents.
Managed expenditures to keep casting budget in check.
Circulated breakdown notices among talent agencies and independent agents to search for perfect cast.
Engaged in sourcing activities to find suitable candidates.
Used Software and Software to draft and create scripts, memos and internal and external correspondence on behalf of casting office.
Collaborated with multidisciplinary team of actors, directors and producers to determine role's requirements.
Assisted with open auditions to fill smaller roles.
Scheduled appointments for auditions or readings with available actors.
Sent out audition materials such as scripts and sheet music about casting requirements.
Examined scripts to understand storyline and needed roles.
Conducted interviews with Number candidates to test suitability.
Drove communication between directors, producers, talent agents and actors to maintain efficient casting practices and execution.
Worked closely with producers and directors to define casting needs and deliver casting options according to expectations through comprehensive talent binders.
Negotiated contract agreements with performers, with agents or between performers and agents or production companies.
Coordinated casting sessions by reserving audition space, scheduling talent and spearheading day-of activities.
Prioritized numerous activities by continually updating information, controlling scheduling and corresponding with contacts via phone and email.
Orchestrated casting for productions by holding auditions and securing ideal talent.
Auditioned and interviewed performers to match attributes to specific roles or to increase pool of available acting talent.
Implemented improvements to reduce company outsourcing costs.
Kept up-to-date on industry trends and target audience objectives to guide decision-making process during casting sessions.
Performed essential administrative support duties by providing scripts, preparing breakdowns, developing shortlists, handling paperwork and agreements and communicating with actors.
Patient Care Technician
University of Mississippi Medical Center
10.2005 - 04.2007
Helped maintain patient cleanliness, providing support for bathing, bathroom needs and other areas of personal hygiene
Supported patient comfort, adjusting bed settings, changing sheets and repositioning to prevent bedsores
Uphold rigorous cleaning and sanitation protocol to protect staff and patients from blood-borne, airborne and surface-transferred pathogens
Utilized empathetic communication skills and provided emotional support to improve patient satisfaction and well-being
Observed patients' response to established therapies, reporting unusual findings to supervisor
Leveraged infection control programs to reduce infection rates within healthcare facility
Transported patients in wheelchairs and rolling beds between care, therapy, and examination rooms
Carried out treatment interventions as instructed by physician
Personalized patient care while maintaining orderly flow
Wore appropriate Personal Protective Equipment (PPE) to prevent pathogenic transmission and encourage recovery
Engaged with patients, learning about each individual and establishing rapport to encourage personal comfort
Assessed patient rooms regularly to monitor health, wellbeing and personal comfort
Monitored food, beverage and medication intake and alerted supervisory staff to changes in patient condition
Collected, labeled and stored samples for laboratory testing
Took required pre- and post-treatment vital signs and weight
Attended to patient call signals and took appropriate action
Documented vital signs to track medical symptoms and the progress of treatments
Supported patients to complete exercises included in treatment plans
Monitored and recorded patient data to identify and report changes
Safeguarded patient confidentiality by observing HIPAA and company-established protocols
Used EMR system to input and update patient health records
Provided feeding assistance to patients where necessary
Prepared patients for surgeries and treatments by washing, shaving, and draping specific body areas
Reminded patients to take prescribed medications
Recorded vital signs following instructions from medical staff
Helped patients with daily living requirements by bathing, dressing, and assisting with mobility needs
Resupplied patients with towels, soap and sheets
Dressed wounds under medical supervision to support patient recovery
Readied testing and treatment equipment to regulatory standard
Repositioned bedridden patients to prevent sores and blood clots
Provided caring companionship to support patients' social and emotional needs
Disinfected patient rooms, bathrooms and examination areas to strict hygiene standards
Followed moving and handling procedures to lift and transport patients safely
Observed patients for unusual behaviors, documenting and reporting concerns
Physically supported patients with mobility issues to stand, walk and use bathroom facilities
Acted as resource for patients to address concerns and questions
Assessed patient vital signs and documented diet and exercise habits
Prepared medical equipment to aid physician during examinations and treatment of patients
Kept accurate patient records and made updates following treatment
Performed diagnostic and clinical tests to assess patient conditions
Cared for short- and long-term catheters, including changing out components and emptying bags
Collected biological samples from patients for diagnostic and monitoring tests
Maintained specimen integrity from collection point and up to point transferred to technical staff
Communicated with donors to explain specimen collection process and estimated wait-time for results
Met high-volume targets with focus on safety, compliance and quality control
Processed specimens for drug screens, paternity tests and alcohol levels
Used patient-centered approach to phlebotomy, resulting in increased patient comfort and positive overall experience
Completed phlebotomy and associated tasks as per applicable SOPs for consistent and safe daily operations
Understood and adhered to HIPAA policies, procedures and regulations to maintain patient confidentiality
Received and packed specimens and expedited delivery process for lab processing
Performed blood draws on patients with challenging veins, earning recognition for exceptional technical skills and patient care
Documented receipt of specimens in electronic medical record system
Executed quality control program for phlebotomy procedures to improve accuracy rate and minimize sample rejection
Determined suitability of tissue and fluid donors based on vital signs and documented medical history
Communicated calmly with blood donors to facilitate positive experience and generate repeat donations
Retrieved samples from arteries and veins based on patient factors
Adhered strictly to infection mitigation processes, disease control standards and safety protocols
Filed and updated patients' records and lab test orders in department's database
Obtained units of blood from patients using finger stick, heel stick and arterial blood gas puncture methods
Collected units of blood for medical examinations through venipuncture and capillary puncture
Carefully labeled and packaged samples for transportation to laboratory
Explained collection procedures, answered questions and helped patients feel comfortable with blood collection process
Collaborated with patients, doctors and nursing staff to maintain continuity of care
Extracted blood specimens in line with lab procedures with minimal bruising to patients
Detailed results of each analysis to clinical professionals
Prepared tools, equipment and machinery to safely draw blood and transport samples
Disposed of biohazard fluids, tissue and collection devices safely and securely to minimize risk of spreading diseases and bacteria
Selected appropriate procedure to collect fluid or tissue samples
Reported signs of patient abuse and neglect to appropriate authorities
Readied rooms, supplies and instruments for upcoming procedures and expected patients
Monitored patients closely to spot problems and reported serious concerns to treating physicians for timely interventions
Monitored, recorded and reported symptoms or changes in patients' conditions
Explained complex medical terminology in easy-to-understand language for patients and caregivers
Prepared patients for physician examinations and treatments, answered questions, and offered emotional support
Worked with healthcare personnel to deliver consistency and high quality of care
Liaised between healthcare staff and patients to relay information or changes in condition
Monitored supply levels on crash carts and in surgical or patient rooms
Phlebotomist
Anderson Regional Medical Center
02.2000 - 02.2005
Collected specimens from patients in rooms, emergency department and other hospital units
Cleaned, sanitized and maintained department equipment and work areas according to facility standards
Verified specimen information, completed data entry and properly matched patient information to specimens
Executed quality control program for phlebotomy procedures to improve accuracy rate and minimize sample rejection
Maintained organized and sanitized environment and verified stock of operating supplies and forms
Maintained specimen integrity from collection point and up to point transferred to technical staff
Completed phlebotomy and associated tasks as per applicable SOPs for consistent and safe daily operations
Processed specimens for drug screens, paternity tests and alcohol levels
Documented receipt of specimens in electronic medical record system
Used patient-centered approach to phlebotomy, resulting in increased patient comfort and positive overall experience
Received and packed specimens and expedited delivery process for lab processing
Performed blood draws on patients with challenging veins, earning recognition for exceptional technical skills and patient care
Met high-volume targets with focus on safety, compliance and quality control
Understood and adhered to HIPAA policies, procedures and regulations to maintain patient confidentiality
Communicated with donors to explain specimen collection process and estimated wait-time for results
Detailed results of each analysis to clinical professionals
Administered treatments through injections and IVs to help manage symptoms or underlying causes
Explained collection procedures, answered questions and helped patients feel comfortable with blood collection process
Determined suitability of tissue and fluid donors based on vital signs and documented medical history
Communicated calmly with blood donors to facilitate positive experience and generate repeat donations
Calibrated and maintained plasma collection machines for accuracy and longevity
Filed and updated patients' records and lab test orders in department's database
Collaborated with patients, doctors and nursing staff to maintain continuity of care
Adhered strictly to infection mitigation processes, disease control standards and safety protocols
Carefully labeled and packaged samples for transportation to laboratory
Retrieved samples from arteries and veins based on patient factors
Completed phlebotomy tasks in-office and within mobile blood bank units
Collected units of blood for medical examinations through venipuncture and capillary puncture
Obtained units of blood from patients using finger stick, heel stick and arterial blood gas puncture methods
Selected appropriate procedure to collect fluid or tissue samples
Extracted blood specimens in line with lab procedures with minimal bruising to patients
Prepared tools, equipment and machinery to safely draw blood and transport samples
Fostered relationships with patients to build trust and mitigate discomfort during procedures
Disposed of biohazard fluids, tissue and collection devices safely and securely to minimize risk of spreading diseases and bacteria
Verified normal iron levels in blood samples using hemoglobin tests
Assistant Store Manager
Claires Stores Inc
01.2000 - 12.2000
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Processed payments for credit and debit cards and returned proper change for cash transactions.
Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Rotated merchandise and displays to feature new products and promotions.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Developed and maintained strong relationships with vendors to facilitate timely product delivery.
Created and maintained safe and secure work environments for employees.
Analyzed customer feedback and implemented strategies to improve customer experience.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Reduced operational risks while organizing data to forecast performance trends.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Trained and guided team members to maintain high productivity and performance metrics.
Raised property accuracy and accountability by creating new automated tracking method.
Interacted well with customers to build connections and nurture relationships.
Assisted in recruiting, hiring and training of team members.
Reported issues to higher management with great detail.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Accounts Payable
Soule Steam Feed Works
06.1998 - 03.1999
Reached out to vendors and customers to verify information and follow up on client issues.
Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
Presented audit findings to accounting manager after reviewing results and paperwork.
Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
Streamlined daily reporting information entry for efficient record keeping purposes.
Generated invoices upon receipt of billing information and tracked collection progress.
Maintained account accuracy by reviewing and reconciling checks monthly.
Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
Matched purchase orders with invoices and recorded necessary information.
Developed monthly, quarterly and annual profit and loss statements and balance sheets.
Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Gathered, evaluated and summarized account data in detailed financial reports.
Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
Handled day-to-day accounting processes to drive financial accuracy.
Implemented new accounting processes to decrease spending and work flow downtime.
Streamlined bookkeeping procedures to increase efficiency and productivity.
Supported management by processing invoices and documents with consistent on-time delivery.
Created detailed expense reports to facilitate reimbursement for business expenses incurred.
Strengthened financial operations by conducting bank reconciliations and financial reporting.
Managed and responded to correspondence and inquiries from customers and vendors.
Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
Inspected account books and recorded transactions.
Entered figures using 10-key calculator to compute data quickly.
Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
Maintained excellent financial standings by working closely with bookkeeper to process business transactions.
Tracked financial progress by creating quarterly and yearly balance sheets.
Shift Leader
Sears
01.1996 - 12.1998
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Enforced company policies and regulations with employees.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Trained new employees and delegated daily tasks and responsibilities.
Completed cash and credit card transactions accurately using POS software.
Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Resolved conflicts between employees to maintain positive and productive work environments.
Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Educated staff on organizational mission and goals to help employees achieve success.
Evaluated staff performance and provided coaching to address inefficiencies.
Developed effective improvement plans in alignment with goals and specifications.
Restaurant Manager
Little Caesars Pizza
08.1996 - 05.1997
Developed, implemented, and managed business plans to promote profitable food and beverage sales.
Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Carefully interviewed, selected, trained, and supervised staff.
Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
Reconciled cash and credit card transactions to maintain accurate records.
Correctly calculated inventory and ordered appropriate supplies.
Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Assisted in development and implementation of new menus to offer variety and options to customers.
Motivated staff to perform at peak efficiency and quality.
Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
Implemented effective inventory control systems to reduce food spoilage and waste.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Maximized quality assurance by completing frequent line checks.
Managed staff schedules and maintained adequate coverage for all shifts.
Purchased food and cultivated strong vendor relationships.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Oversaw food preparation and monitored safety protocols.
Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Verified prepared food met standards for quality and quantity before serving to customers.
Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Coordinated with catering staff to deliver food services for special events and functions.
Developed unique events and special promotions to drive sales.
Monitored and adjusted pricing, discounts and promotions to maximize profitability.