EVE N MORALES
Island Park
Summary
Hardworking and results -driven professional with a proven track record of excellence across diverse industries. Known for strong work ethic, ability to adapt to changing circumstances and excel in team collaboration with a strong ambition for growth and continuous learning to advance my careers.
Overview
11
11
years of professional experience
Work History
Patient Care Coordinator
LaserAway
08.2024 - Current
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Assisting patients with developing personalized treatment plans tailored to their specific needs.
Supervisor
Max Trades Inc
11.2022 - Current
- Manage and oversee day-to-day operations, ensuring smooth workflow and adherence to company standards
- Efficiently manage data input, consistently update and organize information in Telgoo5 CRM, ensuring a polished and current presentation
- Develop and maintain work schedules, optimizing staffing levels to meet operational demands
- Monitor inventory levels, coordinate restocking, and implement efficient inventory control measures to reduce waste and minimize stockouts
- Efficiently handle payroll processing, ensuring accurate and timely compensation for employees
Sales Representative
Access Advance Group
02.2018 - 03.2021
- Successfully organized sales pipeline, efficiently managing leads from prospecting to closing stages, utilizing Salesforce and Excel to enhance effectiveness
- Proactively identifying potential clients through targeted outreach, including cold calling and persistent follow-up, as well as leveraging networking opportunities to expand connections
- Efficiently and securely gathering and organizing essential client documents, including personal information, with utmost caution and confidentiality
- Demonstrated excellent communication skills and negotiation skills interacting with clients, addressing inquiries, and presenting prospect benefits persuasively
- Communicated with the underwriting team to provide essential financial insights and support efficient decision-making processes
- Collaborating with fellow sales representatives to synergistically drive forward initiatives, maximize opportunities, and achieve collective success in securing prospects
Waitress
The Upper Crust
02.2014 - 07.2016
- Provided outstanding customer service to patrons, ensuring a positive dining experience
- Demonstrated menu knowledge and made recommendations to customers based on their preferences
- Coordinated communication with the kitchen to ensure smooth service
- Serving food items as well as cocktail beverages
- Manage customer transactions efficiently and accurately by ringing up check and processing payments using a POS system
Education
No Degree -
Nassau Community College
Garden City, NYSkills
- Patient scheduling
- HIPAA compliance
- Electronic health records
- Customer service
- Data management
- Team leadership
- Communication skills
- Problem solving
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Patient Care Coordinator
LaserAway
08.2024 - Current
Supervisor
Max Trades Inc
11.2022 - Current
Sales Representative
Access Advance Group
02.2018 - 03.2021
Waitress
The Upper Crust
02.2014 - 07.2016
No Degree -
Nassau Community College
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