EVE N MORALES
Island Park
Summary
Hardworking and results -driven professional with a proven track record of excellence across diverse industries. Known for strong work ethic, ability to adapt to changing circumstances and excel in team collaboration with a strong ambition for growth and continuous learning to advance my careers.
Overview
11
11
years of professional experience
Work History
Patient Care Coordinator
LaserAway
932 Old Country Rd Garden City
08.2024 - Current
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Assisting patients with developing personalized treatment plans tailored to their specific needs.
Supervisor
Max Trades Inc
Hewlette, USA
11.2022 - Current
- Manage and oversee day-to-day operations, ensuring smooth workflow and adherence to company standards
- Efficiently manage data input, consistently update and organize information in Telgoo5 CRM, ensuring a polished and current presentation
- Develop and maintain work schedules, optimizing staffing levels to meet operational demands
- Monitor inventory levels, coordinate restocking, and implement efficient inventory control measures to reduce waste and minimize stockouts
- Efficiently handle payroll processing, ensuring accurate and timely compensation for employees
Sales Representative
Access Advance Group
Cedarhurst, USA
02.2018 - 03.2021
- Successfully organized sales pipeline, efficiently managing leads from prospecting to closing stages, utilizing Salesforce and Excel to enhance effectiveness
- Proactively identifying potential clients through targeted outreach, including cold calling and persistent follow-up, as well as leveraging networking opportunities to expand connections
- Efficiently and securely gathering and organizing essential client documents, including personal information, with utmost caution and confidentiality
- Demonstrated excellent communication skills and negotiation skills interacting with clients, addressing inquiries, and presenting prospect benefits persuasively
- Communicated with the underwriting team to provide essential financial insights and support efficient decision-making processes
- Collaborating with fellow sales representatives to synergistically drive forward initiatives, maximize opportunities, and achieve collective success in securing prospects
Waitress
The Upper Crust
Cedarhurst, USA
02.2014 - 07.2016
- Provided outstanding customer service to patrons, ensuring a positive dining experience
- Demonstrated menu knowledge and made recommendations to customers based on their preferences
- Coordinated communication with the kitchen to ensure smooth service
- Serving food items as well as cocktail beverages
- Manage customer transactions efficiently and accurately by ringing up check and processing payments using a POS system
Education
No Degree -
Nassau Community College
Garden City, NYSkills
- Patient scheduling
- HIPAA compliance
- Electronic health records
- Customer service
- Data management
- Team leadership
- Communication skills
- Problem solving
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Patient Care Coordinator
LaserAway
08.2024 - Current
Supervisor
Max Trades Inc
11.2022 - Current
Sales Representative
Access Advance Group
02.2018 - 03.2021
Waitress
The Upper Crust
02.2014 - 07.2016
No Degree -
Nassau Community College