Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
6a
Eve Pollard

Eve Pollard

Glen Allen,VA

Summary

Dynamic leader with a proven track record at CleanStone Construction, LLC, enhancing operational efficiency and client satisfaction. Excelled in project management and customer relations, leveraging skills in AutoCAD and team collaboration to surpass business goals. Achieved notable client retention through innovative design solutions and strategic business development. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 10 years of experience. Highly effective and comfortable working with people at all levels in organization. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.

Overview

18
18
years of professional experience

Work History

Owner

E.P. Design LLC
12.2022 - Current
  • Utilized advanced software tools such as AutoCAD, SketchUp, and Photoshop to accurately represent proposed exterior designs in 2D drawings or 3D models.
  • Sourced cost-effective materials from vendors while maintaining quality standards for successful project completion.
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.


Substitute Teacher

Chesterfield County Public Schools
01.2007 - 08.2024
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Developed strong rapport with students through consistent encouragement and support, fostering positive learning atmosphere conducive to academic growth.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Supervised lunchroom and recess activities.

Vice President of Operations

CleanStone Construction, LLC
01.2019 - 12.2022
  • Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
  • Streamlined operations by identifying inefficiencies and implementing process improvements.
  • Supported project management team for optimal performance.
  • Managed cross-functional teams to ensure seamless collaboration for optimal business outcomes.
  • Cultivated strong relationships with clients, vendors, and partners for mutually beneficial collaborations.
  • Increased company profits through performance optimization strategies and efficiency improvements.
  • Implemented new technologies to automate processes, resulting in reduced labor costs and increased efficiency.

Education

Bachelor of Arts - Dance, English

Radford University
Radford, VA
08.2007

Skills

  • Small business operations
  • Relationship Building
  • Verbal and written communication
  • Client Service
  • Project Management
  • Business Management
  • Marketing
  • Business marketing
  • Product branding
  • Bidding processes
  • Budget Development
  • Attention to Detail
  • Customer Service
  • Decision-Making
  • Teamwork and Collaboration
  • Business Development

Additional Information

I have been an active member in a networking group called Chester BNI fir the past 4 years. Two of those years, I served as VP and took on many administrative responsibilities in running the group.

Timeline

Owner

E.P. Design LLC
12.2022 - Current

Vice President of Operations

CleanStone Construction, LLC
01.2019 - 12.2022

Substitute Teacher

Chesterfield County Public Schools
01.2007 - 08.2024

Bachelor of Arts - Dance, English

Radford University
Eve Pollard