Eve Sindelar

• Establish and maintain operational standards for 22 locations consisting of GP, Specialty and Emergency in Northern and Central CA with volume of $50+ million
• Strong support of DVM's, Hospital Managers and Hospital teams - create culture of trust and ensure mental well being of all team members with every visit.
• Boosted regional sales by implementing targeted marketing strategies and fostering strong DVM relationships and retention
• Recruited 16 DVM's in 2023 & 2024
• Renegotiated contracts for DVM's and able to retain all
• Enhanced hospital performance by providing regular coaching, training, and performance management feedback to hospital managers.
• Trained Hospital Managers cost control and understanding EBITDA and performance growth for hospital.
• Reduced Costs by 2% across region increasing EBITDA in all hospitals.
• Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
• Increased customer satisfaction with timely resolution of escalated issues and proactive communication.
• Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
• Promoted culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
• Facilitated seamless integration of new acquisitions into existing operations while maintaining positive company culture and high levels of morale among employees.
• Championed safety programs within region resulting in reduced workplace accidents and lower workers'' compensation claims costs.
• Mentored and developed high-potential employees for leadership roles through individualized career development plans and opportunities for growth.

• Regional Director responsible for managing acquisitions.
• Increased regional sales by strategizing and implementing effective field marketing campaigns.
• Developed high-performing teams through comprehensive training and ongoing performance evaluations.
• Facilitated final meeting with VSP Ventures and acquired partner team.
• Reviewed financial reports to identify potential issues, inventory management, cost saving opportunities
• Enhanced communication between cross-functional departments for streamlined decision-making and faster execution of initiatives.
• Managed budgets and allocated resources efficiently to ensure maximum return on investment in marketing efforts.
• Improved brand visibility within region through targeted promotions, events, and collaborations with industry partners.

• June 2019: District Manager 17 locations across US
• January 2020: Promoted to New Store Operations Manager. Recruit/Set-up/Train- Total operations retail & lab.
• During the Pandemic: Opened New Locations in Buffalo NY, Rochester, NY & Pella IA, Salisbury, MD., Destin, FL, Pella, IA & Fairbanks, AK.
• Assimilated 5 DM's to locations after 6 months post open.
• Improved store efficiency by streamlining operational processes and implementing time-saving strategies.
• Increased sales with effective staff training and development programs, ensuring excellent customer service.
• Managed inventory levels for optimal product availability, minimizing stock outs and overstock situations.
• Oversaw store layout and visual merchandising to create inviting shopping environment that drove customer engagement.
• Collaborated with other managers to develop cross-functional solutions for increased store performance.
• Conducted regular staff performance evaluations, providing constructive feedback for continuous improvement.
• Maintained strict compliance with company policies and procedures as well as local regulations, avoiding potential fines or penalties.
• September 2020: Promoted to Senior District Manager AK, WA, OR, CA, ID, NV with 2 direct reports.
• Oversaw store layout and visual merchandising to create inviting shopping environment that drove customer engagement.
• Implemented loss prevention measures, reducing shrinkage and improving overall store profitability.

1/2016 #78 12/016 Ranked #5

• Focused team on recruiting, training & developing talent

• Emphasized development of leadership team in areas of; accountability, goals/action plans, P & L

• Promoted 11/2017 DM New Market Northern CA

• Successfully opened 15 store market in SF Bay Area

• Recruited 120+ OD's Managers & Support Team

• Trained, all staff in each location

• Responsible for Budgets, P & L, Loss Prevention

• Training, Developing, Recruiting top Talent

• Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
• Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
• Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
• Boosted employee morale by creating positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
• Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within district.
• Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
• Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across district.
• Reduced turnover rates by implementing proactive retention strategies designed to address potential employee concerns before escalated into resignations or terminations.
• Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within district.
• Coordinated regional marketing efforts to increase brand visibility within target markets, attracting new customers while retaining current clientele base.