Results-driven Correctional Officer with NYCD, skilled in emergency response and conflict resolution. Successfully enhanced inmate relations through effective communication strategies and maintained safety by managing high-risk situations. Proficient in security procedures and first aid, ensuring a secure environment while fostering positive interactions among staff and inmates.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Correction Officer
New York City Department of Corrections
East Elmhurst, NY
08.2004 - Current
Supervised inmate activities to ensure compliance with facility policies and safety regulations.
Conducted regular security checks for contraband, maintaining compliance with regulations.
Documented incidents and maintained accurate records of daily activities.
Collaborated with team members to implement emergency response protocols effectively.
Evaluated behavioral patterns to identify potential conflicts or security risks.
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Prepared reports to document incidents and violations.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Conducted routine and emergency head counts.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Oversaw daily kitchen operations, ensuring adherence to food safety and sanitation guidelines.
Home Health Aide Nurse's Assistant
Personal Touch Home Health Care
Queens, NY
05.2002 - 08.2004
Provided compassionate personal care to clients, ensuring comfort and dignity in daily activities.
Assisted with medication management, promoting adherence to prescribed regimens.
Monitored vital signs, reporting changes to nursing staff for timely interventions.
Documented client progress and care plans, maintaining accurate health records.
Education
Associate of Applied Science - Computer Information Systems
SUNY Delhi
454 Delhi Dr, Delhi, NY, 13753
05-2001
Skills
Emergency response
De-escalation techniques
Conflict resolution skills
Inmate supervision
Self-defense techniques
Safety
Security procedures
Relationship building and management
Facility security
Weapons training
Program coordination
Conflict resolution
Inmate transport
Patient care
Meal preparation
Personal hygiene assistance
Vital signs monitoring
Bathing assistance
Dressing assistance
Wound care
Certification
Licensed CNA
CPR and AED certified
First aid certified
Timeline
Correction Officer
New York City Department of Corrections
08.2004 - Current
Home Health Aide Nurse's Assistant
Personal Touch Home Health Care
05.2002 - 08.2004
Associate of Applied Science - Computer Information Systems