Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eve Tollefson

Prairie Village,KS

Summary

Skilled in conflict resolution and organization, demonstrated through impactful roles at Nekter Juice Bar Inc. and other employers. Demonstrated the ability to enhance guest satisfaction and complemented by strong organizational skills and a friendly, positive attitude. Excelled in customer service and sales, showcasing a blend of hard and soft skills. Achieved positive outcomes by fostering teamwork and employing a helpful, hardworking attitude. Excelling in customer service and increased customer loyalty through effective problem-solving and teamwork.

Overview

4
4
years of professional experience

Work History

Private Nanny

Goslinga Family
04.2023 - Current
  • Developed strong relationships with parents, maintaining open communication.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Played games, worked on puzzles, and read books to young children.

Key Holder

Nekter Juice Bar Inc.
03.2021 - 04.2024
  • Managed daily cash handling procedures, ensuring accuracy in transactions.
  • Collaborated with team members to optimize productivity during peak hours.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Streamlined opening and closing procedures as integral member of store staff.

Service Desk

City of Fairway Parks and Rec
05.2020 - 05.2022
  • Improved overall guest experience by maintaining a clean and welcoming reception area.
  • Enhanced guest satisfaction by providing efficient check-in and check-out processes.
  • Managed high call volume with exceptional telephone etiquette, resulting in positive feedback from guests.
  • Processed financial transactions accurately using property management software systems.

Education

High School Diploma -

Shawnee Mission East High School
Prairie Village, KS
05.2025

Skills

  • Child care experience
  • Schedule Management
  • Organization
  • Activity Planning
  • Conflict Resolution
  • Friendly, Positive Attitude

Timeline

Private Nanny

Goslinga Family
04.2023 - Current

Key Holder

Nekter Juice Bar Inc.
03.2021 - 04.2024

Service Desk

City of Fairway Parks and Rec
05.2020 - 05.2022

High School Diploma -

Shawnee Mission East High School
Eve Tollefson