Evealyn Gainer
Moorestown
Summary
Ambitious Operations Manager with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Operations Manager
Courtyard Valley Forge/King of Prussia
07.2024 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Assisted in financial management tasks such as budget planning, forecasting revenue projections, and monitoring expenses closely.
- Increased overall revenue with strategic pricing adjustments and targeted marketing campaigns.
- Reviewed financial reports, identified cost trends, and adjusted operational strategies accordingly.
- Managed departmental budgets
Food and Beverage Supervisor
Moorestown Field Club
10.2023 - Current
- Improved team productivity by providing comprehensive training on food safety standards, inventory management, and customer service techniques.
- Demonstrated adaptability by effectively adjusting to sudden changes in customer volume or staffing levels while maintaining exceptional service quality.
- Managed large-scale events and catering orders, ensuring timely preparation, delivery, and setup to exceed client expectations.
Banquet and Restaurant Manager Intern
Bistro Perrier
09.2021 - 06.2024
- Managed budgets efficiently, achieving cost savings.
- Developed unique events and special promotions to drive sales.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
Catering/Sales Manager Intern
Sweet Lucy's BBQ
04.2023 - 08.2023
- Increased event bookings by developing and implementing effective catering sales strategies.
- Collaborated with clients to confirm event details such as setup logistics, decorations and food and beverage selections to fulfill client requests.
- Coordinated seamless events by collaborating with cross-functional teams, including chefs, servers, and event planners.
Education
Bachelor of Science - Restaurant Management
The Restaurant School At Walnut Hill College
Philadelphia, PA07.2024
Associate of Science - Hospitality Management
The Restaurant School At Walnut Hill College
Philadelphia, PA02.2023
Beachwood High School
Beachwood, OH08.2021
High School Degree -
Aurora High School
Aurora, OH05.2021
Skills
- Front office operations
- Food and beverage operations
- Budgeting and finance
Certification
ServeSafe Manager
Ramp Alcohol
Timeline
Operations Manager
Courtyard Valley Forge/King of Prussia
07.2024 - Current
Food and Beverage Supervisor
Moorestown Field Club
10.2023 - Current
Catering/Sales Manager Intern
Sweet Lucy's BBQ
04.2023 - 08.2023
Banquet and Restaurant Manager Intern
Bistro Perrier
09.2021 - 06.2024
Bachelor of Science - Restaurant Management
The Restaurant School At Walnut Hill College
Associate of Science - Hospitality Management
The Restaurant School At Walnut Hill College
Beachwood High School
High School Degree -
Aurora High School
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