Eveleen Pabla
Manteca,CA
Summary
Dynamic SHRM-CP HR professional with a proven track record at Wayfair LLC, excelling in enhancing employee engagement, managing employee relations, and streamlining recruitment processes. Skilled in labor law compliance and coaching leadership, I spearheaded initiatives that boosted eNPS survey completion to 84% and refined rehire criteria, significantly improving workforce planning and operational efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Human Resources Business Partner 1
Wayfair LLC
Lathrop, CA
10.2023 - Current
- Delivered HR training across 8 sites and launched future training programs on training platform, Axonify, to enhance workforce skills.
- Designed and introduced People Plans across regional locations, driving local workforce improvements.
- Successfully campaigned to reach a completion rate of 84% (HC 300) for eNPS survey within my first 2 months in the role.
- Edited policies in the California based Employee Handbook for the network.
- Refined rehire eligibility criteria for frontline employees, improving rehiring efficiency and workforce planning.
- Implemented emergency unpaid time off bucket model to my network and trained leadership on the automated process in Workday for smooth transition.
- Launched The Spotlight Zone, an everyday recognition program across our network to boost engagement.
- Managed Alternate Work Schedule votes for our Home Delivery site until success
- Piloted on-demand temp worker programs and optimized flexible workforce strategies.
- Implemented weekly reporting sent to leaders to drive accuracy with associate timecards and generated estimated savings of $15K in 2024
- Led two Talent Planning sessions with the 9-box method for Operations to drive succession planning.
- Trained all leaders on scope definition and performance assessment changes in 2024, enhancing leadership effectiveness.
- Influenced updates to the Wayfair Bereavement Policy, launched company-wide in August 2024, yielding significant cost savings.
- Re-launched the Seasonal Playbook to guide labor staffing strategies during peak periods.
- Supported communications for the weekly payroll transition for front-line employees.
- Led the implementation of the People Strategy, ensuring alignment with organizational goals and translating strategic needs into actionable HR initiatives.
- Partnered with leaders and managers to provide expert guidance on HR policies and processes, fostering a positive and compliant workplace.
- Maintained strong individual connections with employees through regular engagement, promoting a supportive work environment.
- Interpreted and enforced HR policies, effectively resolving employee issues, and ensuring consistency across the organization.
- Provided guidance on employee relations matters, including performance management, conflict resolution, disciplinary actions, and workplace investigations.
- Identified and proactively addressed potential employee relations concerns to maintain a productive and compliant workforce.
- Ensured adherence to labor laws and company policies, mitigating risk and maintaining organizational compliance.
- Guided managers through performance management processes, including goal setting, feedback, and development planning, to drive employee growth and accountability.
- Supported talent acquisition efforts by participating in interviews and advising on selection decisions.
- Facilitated employee development initiatives, including training programs and career development planning, to enhance workforce capabilities.
- Maintained accurate employee records, ensuring data integrity and compliance with HR best practices.
- Managed HR systems and processes to improve efficiency and operational effectiveness.
Recruiter/Sourcer 1
LinkedIn
Sunnyvale, CA
08.2021 - 03.2023
- Recruiter for Sales Technology Candidates such as Managers, Analysts, and SMEs
- Focused on 6-10 sourcing pipelines for job requisitions at a time
- Conducted 15-20 candidate screening interviews weekly
- Acted as a subject matter expert and owner of market trends and insights
- Built strong relationships with our recruiting team and hiring manager to source the best talent for our Sales Technology teams
- Worked with each recruiter and hiring manager to develop creative strategies for engaging top talent through resume screening, outbound sourcing, networking, referrals, and events
- Specialized in Boolean searches using LinkedIn Recruiter
- Leveraged data and industry trends to build creative sourcing strategies and iterate on our interview process
- Quickly filtering and viewing resumes of potential candidates
- Participating in various meetings (like company syncs, client intake calls, and weekly all hands meetings)
- Supporting the recruiting team by building a pipeline of top candidates and nurturing it for future jobs
- Ensuring that our job posts are always up to date across our ATS(SmartRecruiters), Linkedin Promoted Jobs, and other job sites
- Trained Recruiters on LinkedIn Boolean Searching and Insights Reports
- Helped champion DIBs (Diversity, Inclusion & Belonging) strategies while sourcing candidates
- Inmailed and messaged candidates daily to build interest and relationships
- Participated in culture committee to drive department events that focus on inclusion
- Coordinated and led events focused on employee morale
- Attended AfroTech events where LinkedIn sent recruiters to seek African American talent
Recruiting Coordinator
USDM Life Sciences
Santa Barbara, CA
03.2020 - 08.2021
- Company Overview: Third party Recruiting Company solely for Biotech roles
- Prepares candidate offer packets and tracks packets to completion through the DocuSign signature process
- Processes background and drug screening for all new hire
- Reviews contract terms for compliance and accuracy
- Sources candidates through SalesForce Sourcing Center and utilizing Boolean Search Tool
- Phone screen new applicants through USDM Careers page
- Use Linkedin Recruiter tool to connect with possible candidates
- Connects with 3rd party recruiting team to add new roles to USDM System Requisitions
- Partners with the Recruiting Team by providing HR compliance information to Recruiters
- Train new Recruiters on New Hire Process
- Creates and manages Employee Placement Records and transfers contract data to Salesforce
- Creates and manages Employee Records in Vendor Resource Management Systems (Fieldglass, WAND, and others)
- Formats candidate resumes to USDM's resume template
- Communicates changes in employment status to the appropriate departments
- Partners with employees and management to communicate HR policies and procedures
- Maintains positive working relationships with all USDM people and a comprehensive understanding of USDM's policies
- Manage USDM People Page
- Third party Recruiting Company solely for Biotech roles
Talent Acquisition & Onboarding Specialist
Sierra Vista Child & Family Services
Modesto, CA
11.2018 - 03.2020
- Company Overview: Nonprofit Organization for Mental Health Care facilities
- Management of all aspects of the recruitment process including sourcing potential candidates through a variety of resources including LinkedIn, networking leads and other forms of social media
- Conducting initial phone screening, final stage and assessment centers for company selection procedures
- Setting salary rates for new hires based on pay scales, regularly reviewing pay scales for both existing and new employees based on performance and role responsibilities
- Maintaining internal job postings and following up with applicants
- Create a business partner relationship with program supervisor
- Conducting in field research with agencies and networking with others in the industry to find out current employee requirements and potential trends within the market
- Organizing in-house career fairs to source potential candidates of which are advertised via social media platforms and through direct contact via LinkedIn to individuals with relevant experience
- Track and maintain candidate information by utilizing tracking system
- Conducting Onboarding process and paperwork with all new hires
- Administer health benefit enrollment process for eligible new hires
- Complete Workers Compensation procedures with injured employees
- Process Terminations and exit interviews, investigating process terminations and conducting exit interviews to identify areas for improvement
- Nonprofit Organization for Mental Health Care facilities
Staffing Manager
Robert Half
Modesto, CA
05.2018 - 11.2018
- Conducting 15-20 interviews weekly
- Recruiting candidates for job orders on tight deadlines daily
- Recruiting new candidates with different skill sets for future projects
- Attending Recruiting Events monthly to recruit quality candidates
- Post and update open positions for clients on company affiliated sites such as Indeed and ZipRecruiter
- Administering online candidate testing
- Verifying and processing I-9 documentation
- Post on LinkedIn weekly and connect with clients & candidates
- Coordinating interviews for clients and candidates
- Send candidates background check data sheets & drug testing passports
- Completing professional reference calls
- Cross-sold direct hire division to client and gained the company $33k in profit for a candidate who was hired permanently in under first three months of my position beginning
- Returning all voice messages and emails from new recruits daily
- Staying in weekly contact with clients to ensure quality service
- Monitoring timekeeping for candidate payroll
- Making 15-20 client visits bi-monthly to market services
Human Resources Clerk
Stanislaus Food products
Modesto, CA
06.2017 - 07.2017
- Responded to all employee schedule change requests
- Made 60 to 70 calls daily (In elementary Spanish, Punjabi, and English) for schedule changes
- Filed and entered California Sick Pay requests daily
- Filed and entered Disability paperwork requests daily
- Accurately processed I-9 forms
- Answered calls daily and made memos
- Administered employee testing & new employee orientations
Education
Bachelor of Science - Business Administration, Management – Human Resources
California State University, Stanislaus
Turlock, CA05.2018
Skills
- Managing Employee Relations
- Integrating policies
- Benefits Administration
- Employee Relations
- Coaching leadership
- Improving employee engagement
- Labor law compliance
- Internal communications
- Recruitment
- Employee Retention
Volunteer Experience
- Bhagat Puran Singh Health Initiative, President, Turlock, CA, 2016-2017, Organized new club on campus focusing on health education in Sikh community.
- Indian Student Association, President, Turlock, CA, 2016-2017, Organized cultural events on and off campus.
Qualifications And Training
- Proficient in Microsoft Suite and Google Suite
- Adept in software such as SalesForce, WorkDay, and Abra Suite
- Experience with job boards such as LinkedIn Recruiter, ZipRecruiter, CareerBuilder, and Indeed
Skills And Achievements
- Interim HR Manager for Wayfair Fulfillment Center with a headcount of 300 associates for 5 months and successfully led all employee relations cases and managed workforce planning.
- Planned and executed two successful agency job fairs, Head in planning and advertising event. Conducted presentations at nearby universities to highlight job fair and open positions. Met quota of attendance and hired 60% of attendees.
- Leading a focused committee on Recruitment and Retention, Led a focused committee which collects data on current processes within recruitment and employee retention. Brought new ideas to the group such as presentations at universities and creating an agency survey.
Accomplishments
- Wayfair Support Partner of the Year 2024
Certification
- Society of Human Resource Management Certified Professional 2024
Languages
Hindi
Professional
Punjabi
Native/ Bilingual
Spanish
Limited
References
References available upon request.
Timeline
Human Resources Business Partner 1
Wayfair LLC
10.2023 - Current
Recruiter/Sourcer 1
LinkedIn
08.2021 - 03.2023
Recruiting Coordinator
USDM Life Sciences
03.2020 - 08.2021
Talent Acquisition & Onboarding Specialist
Sierra Vista Child & Family Services
11.2018 - 03.2020
Staffing Manager
Robert Half
05.2018 - 11.2018
Human Resources Clerk
Stanislaus Food products
06.2017 - 07.2017
Bachelor of Science - Business Administration, Management – Human Resources
California State University, Stanislaus