Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Evelia Amaro

Long Beach,CA

Summary

Dynamic Medical Assistant with extensive experience at Amistad Medical Clinic, adept in HIPAA compliance and patient scheduling. Excelled in delivering compassionate care, enhancing patient satisfaction, and streamlining clinical processes. Proven ability in EMR/EHR systems and phlebotomy, contributing to improved clinic efficiency and patient outcomes.

Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Medical Assistant

Amistad Medical Clinic
06.2022 - Current

.

  • Obtained client medical history, medication information, symptoms, and allergies.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
  • Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
  • Collaborated with interdisciplinary healthcare teams to provide coordinated care.
  • Empowered patients through education on self-management techniques for chronic conditions.
  • Facilitated patient education on treatment plans and medications, improving understanding and compliance.
  • Improved clinical workflow with introduction of electronic health records system.
  • Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Increased efficiency in office by implementing digital filing system for patient records.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
  • Streamlined patient check-in process, reducing administrative burden for medical staff.
  • Contributed to clean and safe clinic environment by adhering to sanitation protocols.
  • Enhanced patient care by meticulously recording vital signs and updating patient records.
  • Implemented patient education program on preventative care, enhancing community health awareness.
  • Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
  • Prepared lab specimens for diagnostic evaluation.
  • Completed EKGs and other tests based on patient presentation in office.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Oriented and trained new staff on proper procedures and policies.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Measured patient pulse oximetry.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Measured patient spirometry.

Caregiver

IHSS
01.2010 - 12.2020
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.

Server/Cashier

Quiznos
03.2004 - 06.2005
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Cultivated warm relationships with regular customers.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Education

Certificate - Medical Assistant

ABC School For Adults
Cerritos, CA
04-2020

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Vital sign monitoring
  • EMR / EHR
  • Direct patient care
  • Phlebotomy
  • Immunization administration
  • Compassionate
  • Electronic health records
  • Medical procedures
  • Laboratory specimen collection
  • Appointment setting
  • Compassionate caregiver
  • First aid
  • Equipment sterilization
  • Fluent in [languages]
  • Adaptable
  • Patient relations
  • Simple dressings
  • Inventory management
  • Laboratory maintenance
  • Chronic disease management
  • Specimen labeling

Accomplishments

  • Recognized for outstanding dedication to patient care.
  • Achieved [Result] through effectively helping with [Task].
  • Recognized for going above and beyond the call of duty.

Certification

  • Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
  • Basic Life Support (BLS) - American Heart Association.
  • OSHA Certified
  • Basic Life Support Certification (BLS)

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Medical Assistant

Amistad Medical Clinic
06.2022 - Current

Caregiver

IHSS
01.2010 - 12.2020

Server/Cashier

Quiznos
03.2004 - 06.2005

Certificate - Medical Assistant

ABC School For Adults
Evelia Amaro