Dynamic professional with a proven track record at Gateway Printing & Office Supply, excelling in effective communication and organizational skills. Adept at managing accounts receivable and payable processes, ensuring accuracy and compliance. Recognized for reliability and a flexible schedule, consistently delivering results in fast-paced environments.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Caregiver
Pace Home Healthcare
Weslaco, Texas
08.2024 - 02.2025
Assisted clients with daily living activities and personal care needs.
Communicated effectively with clients about their preferences and needs.
Provided companionship through engaging conversations and activities.
Supported medication management by reminding clients of their schedules.
Supported bathing, dressing and personal care needs.
Documented care provided in daily logs for team communication.
Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
Maintained clean and well-organized environment for client happiness and safety.
Prepared meals according to dietary requirements and assisted with feeding when necessary.
Accounts Receivable Clerk
Gateway Printing & Office Supply
Edinburg, Tx
07.2017 - 12.2022
Processed customer invoices accurately and timely for all account transactions.
Managed payment collections and followed up on overdue accounts consistently.
Assisted in reconciling accounts to ensure accuracy of financial data.
Responded promptly to customer inquiries regarding billing and payment issues.
Utilized accounting software to track financial transactions and generate reports.
Processed invoices, credit memos, and other documents related to accounts receivable.
Monitored accounts receivable report, checking for late, delinquent, or missing invoices, and payments.
Reconciled daily cash receipts with bank deposits.
Insurance Agent
Self Employed Services
Mercedes, Texas
08.2015 - 09.2021
Assisted clients in selecting appropriate insurance coverage options.
Conducted regular policy reviews to ensure adequate coverage for clients.
Educated clients on policy terms, conditions, and benefits effectively.
Responded promptly to client inquiries and resolved issues efficiently.
Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
Developed relationships with new clients through cold calling and referrals from existing customers.
Conducted meetings or phone calls with potential clients to present insurance policies and answer questions.
Human Resources Manager
Gateway Printing & Office Supply
Edinburg, Texas
11.2008 - 06.2015
Managed recruitment processes, including job postings and candidate screening.
Administered benefits programs, ensuring compliance with regulations and policies.
Conducted performance evaluations to support employee growth and recognition.
Resolved employee relations issues through effective communication and mediation strategies.
Oversaw payroll processes, ensuring accuracy in employee compensation and deductions.
Handled sensitive employee and company information with highest level of confidentiality and discretion.
Evaluated current HR processes and recommended changes when necessary to improve efficiency.
Held exit interviews and documented information discussed with employees.
Facilitated communication between management and staff by conducting regular meetings to discuss concerns or suggestions.
Reviewed job descriptions regularly to ensure accuracy of duties assigned to each position.
Coordinated various benefits programs such as medical insurance, retirement plans and vacation policies.
Accounts Payable Clerk
Gateway Printing & Office Supply
Edinburg, Texas
11.2005 - 11.2008
Processed vendor invoices for timely payment and accurate record-keeping.
Verified purchase orders against invoices to ensure consistency and accuracy.
Maintained organized records of transactions for easy retrieval and audit compliance.
Communicated with vendors regarding payment inquiries and discrepancies efficiently.
Assisted in month-end closing procedures to support financial reporting accuracy.
Collaborated with accounting team to reconcile vendor statements and resolve issues.
Utilized accounting software to manage transaction entries and payment schedules accurately.
Prepared checks for payment of vendor invoices on a timely basis.
Entered data into accounting system to maintain accurate financial records.
Analyzed purchase orders, contracts, invoices, check requests and other documents related to the accounts payable cycle.
Office Assistant
Gateway Printing & Office Supply
Edinburg, Texas
03.2002 - 11.2005
Organized office supplies and maintained inventory for efficient operations.
Prepared documents and reports using office software for team distribution.
Maintained filing systems, ensuring easy access to important documents.
Handled incoming calls and responded to inquiries with professionalism.
Monitored office equipment functionality and arranged for repairs as needed.
Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
Performed data entry tasks into various computer systems accurately and efficiently.
Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
Education
Certification - General Office Clerk
South Texas Vocational Tech
McAllen, TX
02-1986
Skills
Effective communication
Organizational skills
Time management
Verbal and written communication
Multitasking and organization
HIPAA compliance
Reliability and punctuality
State regulations
Flexible schedule
Affiliations
Enjoy plants in general
Gardening
Certification
Insurance License for Medical, Life, Medicare, & Preneed(expired)
Notary Public(expired)
Languages
English
Professional
Spanish
Limited
Other Experiences
Church secretary and treasurer for 10 years
Took some ministerial classes
Worked at US Bank of Oregon as a teller in 1995
Worked at 1st National Bank in Mission,Tex in 1997