Evelia Sanchez

Steadfast Management Company

07.1996 - 02.2001

Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Generated repeat business through exceptional customer service.
Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Developed strong working relationships with staff, fostering a positive work environment.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Improved customer satisfaction by addressing and resolving complaints promptly.
Developed and maintained courteous and effective working relationships.
Adaptable and proficient in learning new concepts quickly and efficiently.
Worked flexible hours across night, weekend, and holiday shifts.
Passionate about learning and committed to continual improvement.
Demonstrated respect, friendliness and willingness to help wherever needed.

Summary