Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Evelin Alferez

Chicago,IL

Summary

Strive to be organized and dependable successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Associate Support Developer - IT

United Airlines
01.2022 - Current
  • Provided 24/7 on-call support for critical systems, ensuring high availability and rapid issue resolution, preventing potential customer impact.
  • Modified and upgraded EKS clusters that cross-functional teams utilize to improve performance.
  • Publish technology updates monthly via newsletter as one of many ways to stay connected with cross-functional teams.
  • Establish best practice for remediating vulnerabilities, reducing security risk in critical applications.
  • Discuss issues with team members to provide resolution and apply best practices.
  • Cultivated productive working relationships with colleagues , fostering effective teamwork within the organization.

Year Up

United Airlines
09.2021 - 01.2022
  • Started untagged assets initiative by analyzing data and creating custom reports to each cross-functional team . Resulting in reducing untagged assets by over 50% and saving cost for the company.
  • Mitigated security risk by conducting regular vulnerability assessments and applying necessary resolutions.
  • Contributed in team meetings and delivered updates and timelines.
  • Sized team's workload by leading SCRUM backlog meetings.
  • Demonstrated adaptability when faced with new challenges or technologies.

Education

Information Technology

Year Up
Chicago
02.2022

Skills

  • JavaScript experience
  • Outlook
  • Excel
  • AWS
  • GitHub
  • Creative and Innovative
  • Wiz
  • VS Code experience
  • CLI experience

Certification

  • AWS Certified Cloud Practitioner - Amazon Web Services (AWS)

Timeline

Associate Support Developer - IT

United Airlines
01.2022 - Current

Year Up

United Airlines
09.2021 - 01.2022

Information Technology

Year Up

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Evelin Alferez