Summary
Overview
Work History
Education
Skills
2022 Team Of The Year Award Winner
Languages
Timeline
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Evelin Arcos

Chicago,IL

Summary

Professional leader with nearly 5+ years of management experience. Proven track record of being a part of the success of stores that obtained substantial sales gains, hours control, and timely project completion while maintaining operational efficiency.

Strong emphasis on team collaboration, accountability, adaptability, and achieving results in various environments. Skilled in resource and talent allocation, conflict resolution, and process improvement that all revolve around consistently driving performance and and premium customer experience.

Overview

4
4
years of professional experience

Work History

Full Time Supervisor

Forever 21
06.2023 - 05.2025
  • Held employees accountable to company policy and helped facilitate the sales floor behaviors to put the customer first.
  • Continuously monitored workload distribution and adjusted assignments as needed to maintain optimal productivity levels among team members.
  • Provided ongoing coaching to team members on effective time management techniques, leading to increased efficiency across the board. This includes behaviors regarding customer experience and operation.
  • Created efficient schedules that stayed within payroll guidelines

Assistant Manager

Champs Sports
10.2021 - 06.2023
  • Supervised day-to-day operations that ensured the delivery of premium customer service.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Assessed and developed new hire talent
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Performed department counts to properly fill the sales floor with premium product

Education

High School Diploma -

Elmwood Park High School
Elmwood Park, IL
06-2019

Skills

  • Mentor
  • Time Management Optimizer
  • Efficient Leader
  • Delegator
  • Innovative & Creative
  • Deadline Maker

2022 Team Of The Year Award Winner

At Champs Sports, the store i worked at successfully obtained the prestigious "Team of the Year" Award. This award is given to the store that leads the district in the company scorecard. After the completion of fiscal 2022, the store i worked in led the district in multiple categories including, Sales Gain, Hours Management, and Voice of the Customer.

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Full Time Supervisor

Forever 21
06.2023 - 05.2025

Assistant Manager

Champs Sports
10.2021 - 06.2023

High School Diploma -

Elmwood Park High School

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Evelin Arcos