Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Evelin Franco

Mount Vernon,NY

Summary

Versatile and bilingual with a track record in complaint resolution and sales expertise, demonstrated at companies like Target. Skilled in multitasking and maintaining professionalism under pressure. Excelled in enhancing customer satisfaction. Showcasing interpersonal skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Team Member

Target
12.2023 - 09.2024
  • Developed strong cooperative relationships with coworkers and managers.
  • Cross Trained Efficiently in various departments
  • Addressed and resolved customer complaints in polite and professional manner.

Patient Care Assistant

Community Home Health Services
08.2023 - 04.2024
  • Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
  • Assisted in meal preparation and feeding support for patients with various dietary restrictions
  • Enhanced patient comfort by providing compassionate and attentive care.
  • Gathered medical information

Sales Associate

Dollar Tree
12.2022 - 06.2023
  • Answered Phone calls
  • Handled Cash
  • Cross Trained

Customer Returns Associate

Marshalls
09.2021 - 12.2021
  • Enhanced customer satisfaction by promptly processing and resolving return requests
  • Cross Trained In different store Departments
  • Inspected returned products for damages.

Print Shop Assistant

Youth Bureau
07.2021 - 08.2021


  • Learned to effectively use printers, fix, and monitor
  • Laminated Documents
  • Completed Orders on time (School based Information, books for different grades)
  • Learned to convert and properly organize paper files Into digital files using Excel and Google Documents

Education

Associate In Criminal Justice -

Westchester Community College
White Plains, NY

High School Diploma -

Mount Vernon High School
Mount Vernon, NY
06.2022

Skills

  • Complaint resolution
  • Sales expertise
  • FLUENT IN English and Spanish
  • Multitasking
  • Professionalism

Certification

  • PCA certificate
  • Drivers License

Timeline

Team Member

Target
12.2023 - 09.2024

Patient Care Assistant

Community Home Health Services
08.2023 - 04.2024

Sales Associate

Dollar Tree
12.2022 - 06.2023

Customer Returns Associate

Marshalls
09.2021 - 12.2021

Print Shop Assistant

Youth Bureau
07.2021 - 08.2021

Associate In Criminal Justice -

Westchester Community College

High School Diploma -

Mount Vernon High School

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Evelin Franco